MySparklight

Name: MySparklight
Availability: InStock
Rating: 2.7100000381469727 (314 reviews)
Author: Cable One Inc.

Cable One Inc.

2.7

314 reviews

Everyone

100K+

Downloads

Everyone

Learn more

About this app

Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!

Updated on

Jun 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.7

306 reviews

Joseph Moreno

June 3, 2026

Ever since the update last month, I can't get into the app. it would not accept my un or pw. I tried to reset it, but it kept telling me the new un/password were wrong and sent me back to the login page. Now, several weeks later, same problem. And I've tried calling and chatting and end up with another looping chat bot. Fix this app. Tried uninstalling and reinstalling, now says connection unavailable.

2 people found this review helpful

Cable One Inc.

June 3, 2026

Hi Joseph, We understand how frustrating this must be, especially after trying multiple fixes. Please reach out to Customer Experience at SparklightCares@sparklight.biz with your residential account number or the primary account holder's name and phone number linked to your service address so we can get this escalated and looked into right away.

Sheila “SheBo” Grayson

November 20, 2024

All I will say is, you definitely better pay your bill because there are NO payment arrangements whatsoever. And Sparklight slips a few dollars of extra fees in every other month, and I have each of my statements to prove it. I have been with them for years, but I refuse to keep paying such high Internet prices, especially when no payment arrangements can be made and no discounts to be offered to loyal customers..

67 people found this review helpful

Cable One Inc.

March 25, 2025

Hi Sheila. I'm truly sorry to hear about your experience with our billing process. Your loyalty means a lot to us. Please reach out to our billing team at 877-692-2253 so we can address these concerns and ensure your billing is accurate. Your satisfaction is important to us, and we're here to help. Thank you.

L L

May 31, 2025

I highly dislike the app. It is seriously broken and features that other customers have still say "coming soon" for an indefinite period of time. I also did not consent to any new contract stipulations that say there would be an increase in my bill if I do not sign up for auto pay. That's ridiculous and in breach of contractual obligations on Sparklight's behalf.

6 people found this review helpful

Cable One Inc.

May 31, 2025

Hi Lora, We would like to help you in regard to your experience with the app and your billing concern by alerting the appropriate department. Could you please email us at SparklightCares@sparklight.biz with your account number, complete service address, and a contact phone number for a representative to contact you directly? Thank you!