MySparklight

Cable One Inc.

About this app

Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!

Ratings and reviews

Ever since the update last month, I can't get into the app. it would not accept my un or pw. I tried to reset it, but it kept telling me the new un/password were wrong and sent me back to the login page. Now, several weeks later, same problem. And I've tried calling and chatting and end up with another looping chat bot. Fix this app. Tried uninstalling and reinstalling, now says connection unavailable.

All I will say is, you definitely better pay your bill because there are NO payment arrangements whatsoever. And Sparklight slips a few dollars of extra fees in every other month, and I have each of my statements to prove it. I have been with them for years, but I refuse to keep paying such high Internet prices, especially when no payment arrangements can be made and no discounts to be offered to loyal customers..

I've had service 4yrs now & it was the worst I've had and believe they owe me credit and refuse. W.E. it has been much better since they put a router in but now when I get on the app or website it won't allow me to do anything other than look at my bill and the history. It says I can change/edit my service but gives no option. It also won't let me see the current plan I have now. smh. its always something. How long does it take to fix website? been 2mos or more now. never open on the wkend.

What’s new

Visual Enhancements
We've refreshed the look and feel of the app with updated branding and visual improvements to provide a more modern and consistent experience.