MySparklight

Cable One Inc.

About this app

Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!

Ratings and reviews

the service is ok, kind of spotty but i do live in a rural area so it's better than nothing. the app is pretty useless tbh given it never reports outages and also needs an internet connection for me to use it which defeats the purpose of the app's alert system. the plus side, i was able to get my bill down to a reasonable price via checking the latest promos sparklight has to offer, so that is nice.

Our application's performance has been consistently below par, especially during the first two months post-launch when it was completely inoperable. Even after resolving account linking issues, functionality remains intermittent. We're working to improve this! 🛠️ #Application #Performance #Issues I currently do not have access, and get an error message when I try to log in. "contact customer service".

Ever since the update last month, I can't get into the app. it would not accept my un or pw. I tried to reset it, but it kept telling me the new un/password were wrong and sent me back to the login page. Now, several weeks later, same problem. And I've tried calling and chatting and end up with another looping chat bot. Fix this app. Tried uninstalling and reinstalling, now says connection unavailable.

What’s new

Improved app performance and stability.
Enhanced profile and account management.
Implemented various updates and improvements for a smoother app experience.