Splynx Field Service

Splynx s.r.o.

About this app

Splynx Field Service helps ISP technicians manage tasks, document work, navigate to customer sites, and handle equipment in a fast and reliable way. Designed specifically for field teams, it brings essential job information and tools into one simple mobile app.

TASK MANAGEMENT
Create and manage tasks with priority, description, checklists, comments, and worklogs. Access personal and team tasks based on permissions, and add subtasks, related tasks, or linked tickets when needed.

CUSTOMER DETAILS
See key customer information such as contact details and service address, ensuring technicians are fully prepared before arriving on-site.

CALENDAR VIEW
View all tasks in a structured calendar and apply timeframe, customer, or project filters to better organise your schedule and plan your day.

MAP & NAVIGATION
Easily locate tasks on the map and open directions in the device’s preferred navigation app with a single tap.

ON-SITE REPORTING
Capture photos, upload documents, and add notes directly to the task to provide accurate job records.

E-SIGNATURES
Collect customer signatures on-site to confirm work completion or document approvals.

EQUIPMENT HANDLING
Assign, rent, or sell equipment directly within the task. The built-in barcode scanner ensures quick and accurate process.

OFFLINE MODE
Continue working without an internet connection. All updates sync automatically when the device comes back online.

NOTIFICATIONS
Receive alerts for new tasks, comments, and upcoming job reminders to stay updated throughout the day.

Splynx Field Service App is available exclusively for Service Providers using Splynx software.

What’s new

· Improved stability when working with checklists.
· Smarter task creation with automatic assignment to the current administrator.
· Smoother calendar experience after applying filters.
· Clear error message when an issue occurs with the partner during task creation.