Safe & Found

3.3
9.13K reviews
1M+
Downloads
Content rating
Everyone
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About this app

New subscriptions for Safe & Found are no longer supported. If you are a T-Mobile customer, you can get FamilyMode. Current subscribers can still add new profiles and devices to their account.

What's New?
Safe & Found is the all-in-one family safety solution that can help you locate your family in real-time and manage your child’s online habits across devices. From sharing your location with your family or sending an SOS alert when in trouble, to pausing the Internet during dinner, or rewarding good grades with more screen time, Safe & Found helps make digital parenting easier.

Some awesome features included:

KEEP TRACK OF YOUR FAMILY.
Real-time location information and location history helps you keep tabs on your family members.

DEVELOP HEALTHY DIGITAL HABITS
Set time limits for your kids, pause Internet access, or give rewards for good behavior

SET CONTENT FILTERS.
Set your own filters to help ensure your kids only sees age-appropriate content online.

MONITOR HOW THEY SPEND SCREEN TIME.
Understand where your family spends time online, so you can help develop good digital habits.

We are improving Safe & Found! Enjoy new features like:
-Time limits: Set the total amount of time your child can spend online and on specific apps.
-Bedtime: Schedule times at night when the internet is unavailable
-Age specific filters: Choose the customizable content filters that best identifies with your child’s age
-Rewards: Celebrate your child’s job well done with extra time online.

Note: Safe & Found uses Google Accessibility Services API to enable parents to set up parental controls on their children’s phones to protect them from unwanted or dangerous content. No information is processed or collected using this API except for the purpose of blocking the content defined by the user.
Updated on
Nov 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App info and performance, and Device or other IDs
This app may collect these data types
App activity and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
8.9K reviews
Mike Clemons
June 8, 2021
Ever since T- Mobile took over Sprint, Safe & Found does not keep up to date on the location of the synced devices. Notifications of where devices are don't show until 20-40 minutes after the devices have left the house. Additionally, it doesn't follow the devices well as they are traveling. It shows the synced devices at places that are not even within the county or state, especially when two devices are at the same place at the same time. Very disappointed in the way the app runs now.
842 people found this review helpful
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Sprint
June 17, 2021
Hi Mike, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Safe&Found@sprint.com? We'll get you up and running.
A Google user
April 20, 2020
*Update**Almost 2 years later and still doesn't work properly. My husband and I can be in the car together and it will show us at least 5 miles away from each other. Everyone on my plan have the same phone. **At least 70% of the time the location is not accurate and a lot of the time it can't locate the phone. It can't even locate the phone that is trying to do the locating. Sprint should return to the service that was previously used. Not worth 6.99 a month!! Yes everyone's device is updated.
196 people found this review helpful
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Sprint
October 22, 2018
Hi, Jessica. If you are experiencing issues with your app, let us know at Safe&Found@sprint.com. We will make sure the account is set up properly and make sure your locations are working.
A Google user
December 9, 2018
I give 3 stars due to the excellent tracking precision and notifications. Now, I did not choose to give 5 since when I have the app set so my son can install more apps without permission and it does not work. When you you have the app store block but turn the phone and turn it back again while touching the screen it unlocks, precisely what we did not want... Adult content ect it's well block.... At least...
29 people found this review helpful
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Sprint
December 14, 2018
Hi, thank you for sharing your Safe & Found experience. If you have any thoughts on how we can make the app better, let us know at Safe&Found@sprint.com.

What’s new

Accessibility notification for parents (Android)
Parents are notified whenever the accessibility permission is disabled on their child’s device. Enabling this permission prevents removal of the Safe & Found app and VPN.

Location sharing notification for children
Safe & Found notifies children on their Child dashboard whenever Safe & Found is sharing their location with other family members.