Safe & Found

9.13K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Shares Location
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About this app

New subscriptions for Safe & Found are no longer supported. If you are a T-Mobile customer, you can get FamilyMode. Current subscribers can still add new profiles and devices to their account.

What's New?
Safe & Found is the all-in-one family safety solution that can help you locate your family in real-time and manage your child’s online habits across devices. From sharing your location with your family or sending an SOS alert when in trouble, to pausing the Internet during dinner, or rewarding good grades with more screen time, Safe & Found helps make digital parenting easier.

Some awesome features included:

KEEP TRACK OF YOUR FAMILY.
Real-time location information and location history helps you keep tabs on your family members.

DEVELOP HEALTHY DIGITAL HABITS
Set time limits for your kids, pause Internet access, or give rewards for good behavior

SET CONTENT FILTERS.
Set your own filters to help ensure your kids only sees age-appropriate content online.

MONITOR HOW THEY SPEND SCREEN TIME.
Understand where your family spends time online, so you can help develop good digital habits.

We are improving Safe & Found! Enjoy new features like:
-Time limits: Set the total amount of time your child can spend online and on specific apps.
-Bedtime: Schedule times at night when the internet is unavailable
-Age specific filters: Choose the customizable content filters that best identifies with your child’s age
-Rewards: Celebrate your child’s job well done with extra time online.

Note: Safe & Found uses Google Accessibility Services API to enable parents to set up parental controls on their children’s phones to protect them from unwanted or dangerous content. No information is processed or collected using this API except for the purpose of blocking the content defined by the user.
Safe & Found provides peace of mind when it comes to family safety and security
Updated on
Nov 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, App info and performance, and Device or other IDs
  • This app may collect these data types
    App activity and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

8.91K reviews
Mike Clemons
June 8, 2021
Ever since T- Mobile took over Sprint, Safe & Found does not keep up to date on the location of the synced devices. Notifications of where devices are don't show until 20-40 minutes after the devices have left the house. Additionally, it doesn't follow the devices well as they are traveling. It shows the synced devices at places that are not even within the county or state, especially when two devices are at the same place at the same time. Very disappointed in the way the app runs now.
887 people found this review helpful
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Sprint
June 17, 2021
Hi Mike, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Safe&Found@sprint.com? We'll get you up and running.
A Google user
December 20, 2018
It needs to be improved, especially if we are paying for it. It is not timely. Both of my kids can be in my car and we leave the house at the same time. I'll get notifications 15 minutes apart. The app needs to be timely if it is too call itself safe and expect us to pay for it. Also, to many times a phone cannot be located. Yes wifi is always on don't give me that suggestion. Look at all your comments, so many say the same thing. FIX THE APP SPRINT!
111 people found this review helpful
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Sprint
January 2, 2019
Hi, Nigel. Thanks for sharing your feelings about Safe & Found, we're sorry you're experiencing these issues. Please contact our support team at Safe&Found@sprint.com so we can make sure your app is set up correctly. We look forward to assisting you.
Cheryl Ryan
December 6, 2020
Not happy at all! The app was working fine until yesterday. I got kicked off of the app and when I am invited to join, I get a message saying the code is expired or invalid....literally 2 seconds after receiving the code! This has happened 4 times in less than 10 minutes. Also, the arrival times are so far off when someone arrives/leaves an area.
62 people found this review helpful
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Sprint
April 10, 2019
Hi Cheryl, thank you for reaching out. Please make sure that your location settings are set to “always” for Safe & Found. Also, be sure to turn your Wi-Fi on to improve the location accuracy. If this does not work for you, please contact our support team at Safe&Found@sprint.com for help.

What’s new

Accessibility notification for parents (Android)
Parents are notified whenever the accessibility permission is disabled on their child’s device. Enabling this permission prevents removal of the Safe & Found app and VPN.

Location sharing notification for children
Safe & Found notifies children on their Child dashboard whenever Safe & Found is sharing their location with other family members.