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Menu is not responsive when I try to select cameras or anything related to them. Everything else works smoothly until I'm back on the camera list and it's nonresponsive again. It worked great on my other phone but the new phone "which is a better phone" the app is very very glitchy and does not work. I even uninstalled and reinstalled the app. Very frustrating
6 people found this review helpful
September 24, 2023
Hi James, Thank you for reaching out and providing us with valuable feedback. Is the new mobile version up-to-date version? Please contact us at https://www.spypoint.com/en/support with all details. We would be glad to help with this. I hope to hear from you soon.Have a good day.
Software desperately needs some updates. Everything used to run great! Now its just nothing but issues. I have images taken in the morning,come in after images taken in the evening. Sometimes images the morning of,wont even come in until late that night or the next day. ( I have the sync frequency to each detection,but it still does the daily time even tho its not selected. & its sometimes the only time we get any images) its very frustrating how great this camera was to how poor it is now.
5 people found this review helpful
Hi Trinity, We sincerely apologize for the inconvenience. Check that you have at least three bars of signal for uninterrupted transmission. Please contact us at https://www.spypoint.com/en/support. We need additional information to report these issues. We will investigate further! -AD
App works pretty smoothly. However, after sharing a single pic with a friend by text message using its share feature, the app is unable to share by text any other image. The app keeps populating a new text message with the previously transmitted image. Uploading the new image to Google drive then sharing it from there is a workaround but is not ideal.
1 person found this review helpful
Thank you for your kind feedback. We will forward this Feedback to our development team. Can you contact us via https://www.spypoint.com/en/support and provide some additional details? We will look into this further! -AD