Phone had to practically be next to it to hold connection. Doesn't matter if I'm on my home wifi or service provider network. Connection is fine for streaming videos, so speed is not the problem. Tried to contact customer service, but their only suggestion was to uninstall & reinstall the app. Still horrible.
Terrible app and support. The entire sales pitch for this device is the remote control feature, and it quite simple doesn't work. If we can get the app to connect at all, it stays connected for maybe a couple minutes at best. Bluetooth connection is constantly dropping as well. If it was anything other than a sex toy (and therefore not returnable) I would have sent it back long ago.
Loved it At first, now it has trouble connecting or staying connected, and the connect to lover thing is bull, and before anyone says to uninstall and reinstall we have done this a few times. Also our wifi is very good so why is the connect lover not any good?? Total waste of money I'll stick to my lush
Great product that has a bad connectivity. Sometimes works and it is a beautiful connection with lover. Some other times it disconnects, won't work, won't connect even if one of us is connected. Get it fixed and I will give 5 stars
I am haveing the same issues as everyone else. I regret ever spending my money on this product. Won't connect,when it does it doesn't stay connected, can't connect to my lover . customer care was supposed to contact me within 24 hours and never did. I won't be purchasing another we vibe product in the future and I definitely do not reccomend this product or app.
App keeps freezing and not responding. The remote control that came with the toy stopped working the moment I 1st used the app.
• Support for Ditto by We-Vibe and Bloom by We-Vibe.
• Bug Fixes
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