My StarHub

4.0
31K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

We’ve heard your feedback (and your pain).

Say hello to the new My StarHub app - a completely redesigned app to manage your StarHub services simply and quickly, the way it should be.

Manage all your services
• With new TV and Broadband tabs, you can now manage your other services with less clicks

Get your bills out of the way
• We’ll tell you when your bills are here, so you can deal with them and move on to bigger things
• See your bill history over the last 6 months and dive into the full PDF bill if you need more details
• Manage your bill notification settings and payment options

Revamped mobile usage dashboard
• Keep track of how much data you’ve been using and when the next reset will happen with the new and optimised usage display
• Check your daily usage with all new charts and set data alerts to notify yourself or a loved one
• Have multiple mobile lines? Have an overview of their data usage with just one tap.

Easy access to roaming features
• Get what you need in a flash and not miss the moment with quick access to roaming features
• Not sure which roaming add-on to get? Searching by destination means you’ll never go wrong again

Explore our add-ons
• Data-free social and video passes? Check out how our add-ons can help you get more out of your mobile plan
• Learn more, manage and subscribe to our add-ons as you deem fit

Check your contract details
• Your contract end date, recontract eligibility and voucher information all readily available when you need it

Search
• A nifty search to help you find what you need

Account activity & history
• Not sure if your order has passed through? Use the Account activity feature to check the status of your pending requests

e-Appointment
• Visiting our shop? Use our eAppointment to book a time slot with us first!
Updated on
Jul 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.0
31K reviews
Edward Koh
August 3, 2022
02Aug launched updated 26Jul version. Still taking like forever to load. Email to developer failed because mailbox full. Still unable to check usage as and when I want. 17Jun22 just updated 14Jun version, rebooted my smartphone, still very slow to load (>10sec) and I'd to abort it. It wasn't like this the version before last. The app was fast to load until this recent update. It is taking like forever to load. Hope the company can look into it soon.
2 people found this review helpful
Did you find this helpful?
Crystal Seow
August 11, 2022
Seriously the apps sucks. Just a simple cart out also wasted so much of my time. Want to edit info or go back to the previous page unable to. Have to go main page again and again. The apps seriously need to be upgraded and be more easer friendly
Did you find this helpful?
Jay Teo
June 10, 2022
Update in June 2022: still as bad. After updating, I can't see my own data use jn the app. Update in Dec 2021: it's still as bad as my review in 2019. 2 years on, the better UI doesn't mask the bad coding.app just hangs and doesn't go beyond the first page. I can't even see my lines or anything related. Nothing. Cleared cache, reinstalled, no use. I can't rate anything below 1 star for the way this app is done. Why does it even need GPS to run?!?!? keeps force closing after latest update.
34 people found this review helpful
Did you find this helpful?
StarHub
March 13, 2019
Hi Jay, we're working to fix this as soon as we can. Apologies for the inconvenience caused.

What's new

We're constantly making improvements and changes to My StarHub App to enhance your experience, perform bug fixes and improve your ease of use in the latest version of the app.
Stay connected with My StarHub App and manage your services anytime, anywhere!