StarHub Prepaid App

StarHub Ltd

About this app

An all-new StarHub Prepaid App that lets you manage your prepaid account with ease, anytime, anywhere. And you can use it without any data charges. Yep, you heard us right.
The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. A few simple taps on your phone, and you can do so much more with your prepaid account. With a clean, new interface that is simple and fuss-free, the StarHub Prepaid App gets you better equipped for your prepaid needs, on-the-go.

Key features:

▪ Track your usage: Stay updated on your prepaid credit and data balances, and check your usage on-the-go.
▪ View account transactions: See what transactions you’ve made for the past 30 days, and track your expenses.
▪ Running low? Top-up, activate data plans and packages wherever you are, it’s that convenient!
▪ Set up your phone for overseas roaming, right within the app and you’re ready to fly!
▪ Who doesn’t like rewards? Enjoy exclusive in-app top-up promotions and rewards, so keep checking back!

Ratings and reviews

There's always an idiot who create an update or new version that don't work. Previous version was working OK and after the update, the only thing that works seamlessly is the top up option. Now the app keep crashing when I want to see the data option for 7 days and 30 days. Please don't tell me to reinstall or restart my phone, done it all and beyond. The problem is with the app, as I see from others' review.

It's not possible (has been so for more than a year now) to purchase a data plan from this app using your current data plan that's probably expiring in the next hour. To be more precise, you can't even open the app unless you're on a WiFi connection. Just avoid the app and dial *123# instead... Continually improving? That's a good joke 🤣

Starhub has abandoned this app. I went through a process to change the sim to a 5g, knowing that only the mainstay starhub app could be used. but I'm irked by the fact that the first top up is based on monthly average usage. it's 30 bucks in my case. Log in to the other starhub app with your number and not HubID. It's been confusing thus far.

What’s new

We're continually improving the StarHub Prepaid App to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance.