
Azrin Sarder
My experience is so bad. I have requested pickup twice bt yet they didn't came to pick my parcel.They canceled my first request and told me to send another one tomorrow between 10 to 4 pm. i have done it exactly the same way they said.My customer is waiting for the parcel and I am unable to send it yet. I have told them to fix my problem but they didn't fixed anything. I am really disappointed. you should work on your app.
10 people found this review helpful

Rabbani
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Far better than Pathao or Redx! Pathao forcing customers to install an app and create an account just to track orders is ridiculous, inconvenient, and wastes valuable time. Steadfast is different — their tracking is almost 90% real‑time, reliable, and professional, which makes them far more trustworthy. My suggestion: make tracking easier, so if I get an SMS I can check it from any phone or PC using the tracking number without restrictions. 🖤 THANKS STEADFAST 🖤
39 people found this review helpful

Sleeping Death
The app lacks many things compared to the website. The pricing system isn't complete in app. You can create support tickets but can't open them and chat in app. For any kind of support , you've to call them. The support tickets in app/website are literally useless. They don't even see them and barely reply. Overall their service is good but the system is horrible. There isn't even any category option [ books/document/regular ] while adding a parcel. Every time they get my delivery charge wrong.
56 people found this review helpful