
Sleeping Death
The app lacks many things compared to the website. The pricing system isn't complete in app. You can create support tickets but can't open them and chat in app. For any kind of support , you've to call them. The support tickets in app/website are literally useless. They don't even see them and barely reply. Overall their service is good but the system is horrible. There isn't even any category option [ books/document/regular ] while adding a parcel. Every time they get my delivery charge wrong.
25 people found this review helpful

Akib islam
I am extremely disappointed with this service. I placed a pickup request four days ago, but no one contacted me regarding it. I had an urgent item that needed to be returned, yet they marked my request as โDoneโ without even informing me. This is completely irresponsible and shows a lack of respect for customersโ time and needs. Such an experience is totally unacceptable.๐
5 people found this review helpful

Rajon Ahmed
Extremely disappointed. Yesterday I made a request for pick up parcel service and according to their rules they pick parcel in time if the request is made before 4pm. It's been more than 24hours, they havenโt picked up my parcel. I called them yesterday at evening and they said my parcel will be picked within 8pm. But It's 11july and 4.22pm there's no update from them. Worst ever.
27 people found this review helpful