
John Gallagher
Ever since the update, the mileage tracking has this consistent problem where the location tracking adds THOUSANDS of miles to my trip for no discernable reason. About a third of the time, I have to delete a small trip and enter it manually because a 6 mile trip has been recorded by the app as 10,000 or more miles. This happens at least twice a week, just enough for me to never really trust the app, and think it's time to use something different next year.
5 people found this review helpful
Stride Health
November 15, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd love to take a look into this for you, please reach out to our support team at taxhelp@stridehealth.com. Thank you.

BBLI PRINCESS
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This app is very helpful. It would great if there was a notification when you done driving. There are times when I forget to end the app, and it's on all day/night. Just like a notification asking, are you driving? There could be one asking: Are you finished driving after an hour of being still. A pop up would be fantastic. The app is not working correctly since the last update. It's not accurately calculating my miles driven. Also the wording on the app is not clear. It's fuzzy.
6 people found this review helpful
Stride Health
October 26, 2023
Thank you for the feedback! We are currently working on a large update to the drive tracker, and that feature (or a similar feature that addresses the same issue, at least) will be included.

Ty Cobb
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Used to be great. Now they changed the weekly earnings entries and it's impossible for me to tell which weeks of income I've added and which I missed and haven't added yet. They just made the app useless for me, for no reason, with no opt out option. Stop trying to fix a problem that doesn't exist. *Edit* Tracking has gotten worse, with the app randomly deciding to stop tracking, cutting off corners with long, straight lines, when it finally pings the location again.
4 people found this review helpful
Stride Health
May 26, 2023
Thanks for the feedback, Ty! We have changed how income is added to give users more flexibility. Now, you can add your income every time you get paid or on a weekly basis as you have done before. Either way, you'll still get a weekly summary of your earnings and estimated taxes. Please reach out to taxhelp@stridehealth.com with any questions!