
Sam Hayward
The product itself is great. App is not. Runs and looks like it was designed by an outsourced cheap dev from 4 years ago. Every screen requires loading (at least with the latest update the loading wheel isn't a low quality jpg). No way to edit data if you've accidentally put in the wrong info (important when registering tests). Some menus just go to a website vs being integrated. Etc - just lots of sloppy UX + being slow. At least it's functional. I just expect more for the price of the product.
1 person found this review helpful

J. R. Williams
I tried to input the sample collection date and it won't let me choose today's date. It will only let me input yesterday's date. Super odd. How do I put in today's date? Contacted customer service via phone and email. No answer yet.

Russ Wilcox
Cumbersome and annoying app, box missing parts, confusing directions, customer service not open in morning. Try a different company.