
Sanusi Jibrin
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It's very disgusting to see this prompt popped up. I changed my phone and want to log in to my new device. It says, "Tajway needs access to your service location to protect you from scam." I tapped OK tab 1001 times, but it is not going through. I updated the app and clear caches. But it didn't allow to go through. What should I do?
22 people found this review helpful
tajbankltd
November 24, 2025
Hello Sanusi, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue.
Thank you.

mohammed shehu usman
my app developed issues; when I traveled. It's disgrace me, I can't login it keep showing I should update to the latest version because am using old one and my app is already updated, I called tajbank customer service the problem remains unsolved, therefore I decided to sign up and evacuated my funds and moved on, the experience is terrible.
23 people found this review helpful
tajbankltd
November 25, 2025
Dear Mohammed,
We truly regret the inconvenience this situation may have caused you. Your experience is important to us, and we will be happy to make things right again.
Please email us at tajconnect@tajbank.com, and our team will assist you immediately.
Thank you for your patience.

Inna Batula
this app is good in general but tends to be so complicated sometimes, my location would be turned on yet it'd tell me "error occurred-location" and I won't be able to log in, sometimes I won't be able to generate receipt or the screen would completely stop working until I close and reopen the app. You'd hardly have easy access to even your own account and people keep telling me to stop using the bank because of how they always complicate the most easiest things.
tajbankltd
December 31, 2025
Hello Inna, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue.
Thank you.