3CX

3CX

About this app

With the 3CX App you can make and receive work calls, schedule conferences, video call and chat from anywhere. The 3CX App is truly your one-stop tool for working remotely - easily and efficiently.

Getting Started:
Once the app is downloaded, open it and:
1. Agree to the license agreement.
2. Follow the on screen instructions to configure your app with your extension - you need your 3CX Welcome Email email with your credentials, sent from your Administrator.
3. Allow camera access to scan the QR code from your 3CX web client - details in your email.
4. Grant all the necessary permissions in the next screens.
5. Make sure to follow the battery optimization instructions for the app to work efficiently.

And that's all! You can now stay connected on-the-go!

Important read: This app is only for use with 3CX v18 and is not a standalone app.

More information: https://www.3cx.com/user-manual/installation-android/

Ratings and reviews

Went from usable to terrible. I get multiple instances of the same one incoming phone call, then the call drops completely. No matter the setting, none of the calls ring. Even if you have the application set to run in the background, and set to use data regardless, the app disconnects completely everytime the window is minimized. You can have the app open, staring at it, and you'll get an automatic missed call when it never even rang. Don't waste your time or your company's money.

There are so very few things you can adjust with this app & I dislike the layout, the fact that my phone can't control the settings, and as of a few days ago I don't even get the whole screen to come up when a call cones in. On the tiny ribbon I get, it takes forever for the data to scroll so I can see who is calling. If I had another option, I'd use it!!!

I've tried this app and the legacy app on several different phones and it just won't connect. It registers and shows my name but can't answer calls, or make calls, only see who's calling. One if my coworkers has the legacy app on his phone and it actually works. The rest of us can't get it to work in any of our devices. It seems like they need to make it a little more universal for more devices.

What’s new

Fixed: Keyboard disappears when searching in contacts
Fixed: Allow edit before call for everything
Fixed: Flickering occurs when switching between calls
Fixed: Department contacts shown among system extensions
Fixed: Names with diacritics cannot be searched without diacritics
Fixed: Fix 3CX phonebooks when adding conference participants
Fixed: Arrow colors are inverted in the Recents page
Fixed: Chats and contacts resolution related issues
Fixed: Security enhancements on lock screen