3CX

3CX

About this app

With the 3CX App you can make and receive work calls, schedule conferences, video call and chat from anywhere. The 3CX App is truly your one-stop tool for working remotely - easily and efficiently.

Getting Started:
Once the app is downloaded, open it and:
1. Agree to the license agreement.
2. Follow the on screen instructions to configure your app with your extension - you need your 3CX Welcome Email email with your credentials, sent from your Administrator.
3. Allow camera access to scan the QR code from your 3CX web client - details in your email.
4. Grant all the necessary permissions in the next screens.
5. Make sure to follow the battery optimization instructions for the app to work efficiently.

And that's all! You can now stay connected on-the-go!

Important read: This app is only for use with 3CX V20 and is not a standalone app.

More information: https://www.3cx.com/user-manual/installation-android/

Ratings and reviews

There are so very few things you can adjust with this app & I dislike the layout, the fact that my phone can't control the settings, and as of a few days ago I don't even get the whole screen to come up when a call cones in. On the tiny ribbon I get, it takes forever for the data to scroll so I can see who is calling. If I had another option, I'd use it!!!

Went from usable to terrible. I get multiple instances of the same one incoming phone call, then the call drops completely. No matter the setting, none of the calls ring. Even if you have the application set to run in the background, and set to use data regardless, the app disconnects completely everytime the window is minimized. You can have the app open, staring at it, and you'll get an automatic missed call when it never even rang. Don't waste your time or your company's money.

Very intrusive, little options. Trying to use this when I work from home, but when I'm in the office near my desk phone there's no way to turn it off. Even when I force stop it sometimes calls will still come through. Also the interface is NOT user friendly at all. You can't even see a list of internal numbers when transferring calls, better know them by heart! Edit 2/25/25: The developers comment below is false. I changed it to silent, still causes my watch to vibrate and show up on my phone.

What's new

Fixed: Check for voicemail enabled/disabled
Fixed: Handling of Nonexistent destinations in BLF
Fixed: Call recording gets stuck if it fails once
Fixed: Searching does not produce results in specific scenario
Fixed: Cannot answer/switch calls after an error in specific scenario
Fixed: Jumping burger menu
Fixed: Crash on incoming H264 video call
Fixed: Security enhancements with API restrictions