ShiftCare

ShiftCare Pty. Ltd.

About this app

ShiftCare is purpose-built for US home care agencies, IDD providers, and Medicaid waiver services — 4.8 stars from thousands of users.

EVV-compliant, HIPAA-secure, and designed to make every shift count.

EVV & MEDICAID COMPLIANCE

✓ GPS visit verification aligned with 21st Century Cures Act
✓ Medicaid, waiver, and private pay billing support
✓ Authorization tracking and claims management

FOR AGENCIES & COORDINATORS

✓ Drag-and-drop scheduling with SmartMatch
✓ Client profiles, care plans, and incident reporting
✓ QuickBooks, Xero, and billing integrations
✓ HIPAA-compliant document and data management

FOR CAREGIVERS

✓ View shifts and receive real-time notifications
✓ GPS clock-in/out — fast and EVV-compliant
✓ Access care plans and client notes before every visit
✓ Submit visit notes and expenses instantly

Trusted by home care and IDD agencies across the US. Start your free trial — no credit card required.

Ratings and reviews

It would be great if the PC version had all the functionality of the phone version. I would like to be able to access client documents and read through previous events more easily. Large documents are difficult to read on the phone. I am also not able to print, save or download documents for printing from the phone app. The app should integrate across devices. The 'edit' function creates a new note, rather than editing the original note, resulting in multiple notes for the one event.

System is very poorly designed. Does not alow to customize data. Invoice and Timesheets are not calculating correctly with the pricing and payrates assigned to times and worker's. Staff appears friendly but issues aren't getting resolved in a timely manners even if they escalate them. Would not recommend if you rely on accurate timesheets, invoicing or scheduling. Very poor system.

It's basic but dressed up as fancy. You can't even manage expenses or use notional pricing with this suite. They showcase exotic features quite regularly but they're just window dressing, they often don't perform actual real useful function, and the software is still missing really basic fundamental essentials that they've been "working on" for 2 years.

What’s new

Bug fixes and performance improvements