JazzCash - Your Mobile Account

302K reviews
Content rating
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About this app

JazzCash is Pakistan’s largest mobile wallet trusted by millions of Pakistanis. Install the all new JazzCash app and experience seamless payments, transfer money to anyone anywhere, pay utility bills, recharge your mobile balance, subscribe to mobile packages and much more.

How does JazzCash work?

● Open your secure mobile account using any network’s mobile number and a valid CNIC. Using our nifty built-in scanner scan your CNIC, verify your information and we will take care of the rest

● Add money to your JazzCash account conveniently by linking any debit card to your account or by making a cash deposit at your nearest JazzCash agent

● Send money to anyone in Pakistan with ease

● Choose between a physical or a virtual Mastercard to make in-store and online payments even more seamless

● Whether it is a utility bill that needs paying or a friend you have to send money to, do it all from the convenience of your mobile phone in just a few taps

The all-new JazzCash App

We are always looking for ways to enhance the JazzCash experience for our users. We have not only revamped the whole app interface but have also have added new exciting features for you to experience seamlessly.

JazzCash App Features:

Test-Drive the App with Guest mode
Experience the app without any hassle. Now you can explore JazzCash app and available offerings without even registering an account.

My JazzCash customization
The new JazzCash App has been designed for YOU. Customize the app homescreen with your frequently used transactions for quick access and convenience.

Universal App Search
Can't find something? Payment company? An offer? A bundle? No problem! Just use the search bar to get to your desired place in the app in no time.

Agent & Business Locator
Locate thousands of JazzCash agents and businesses near your location within the app with a single tap of a button.

Your Handy Inbox
Can't remember an offer that was sent as a notification? Don't worry, the notifications are now stored in the app for you to come back to any time you want in the all-new “inbox”.

Help & Support
Stuck with something? Cannot understand a process? Our new and improved help and support is here for you.

Add Cards
Add your debit cards to the app securely and deposit money to your JazzCash account with ease.

Pay Bills
No need to stand in lines anymore for any kind of bills. We accept all kinds of bill payments.

Send Money
Send money to anyone, anywhere in Pakistan using JazzCash App. You can transfer money to other JazzCash account, bank accounts, CNIC numbers and to other mobile wallets in Pakistan.

Connect your Payoneer account with JazzCash to instantly receive your money.

Buy Tickets
Got an event or a destination to get to? Book and buy your tickets using the JazzCash App.

Earn Rewards
Use the app to become part of exciting campaigns and earn cash rewards.

Mobile Load
Buy mobile load of all telecom operators for yourself or friends and family from the comfort of your couch using the JazzCash App.

Invite and Earn
Invite your friends to the JazzCash App and earn amazing cashback rewards from us.

QR Payments
Go cashless. Use your JazzCash App to scan QR at available merchants and make payments with ease.

Need a quick loan for your urgent financial needs? We got you covered with ReadyCash.

Explore our range of Insurance plans and subscribe for yourself and your loved ones in just a few taps.

This all and much more awaits you!
Follow our social media accounts as well to stay in loop about our current and upcoming amazing offers and updates.

Facebook: facebook.com/JazzCash
Twitter: twitter.com/JazzCash

Share your feedback and suggestions with us at jazzcashappfeedback@jazz.com.pk
Updated on
Mar 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
302K reviews
Talha Zafar
December 15, 2021
After updating, its latest version looks good but is very very bad. I want previous version. Usually when I want to make transactions, the app goes on loading and loading and error occurs and my money also cut from my jazz cash account and also does not transfer to any bank account. After sometime the money comes back but I am unable to transfer money. It lost a lot of my time. Lots of bugs in the latest version. Kindly solve it!
159 people found this review helpful
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Jazz Pakistan - Official
December 16, 2021
Dear Talha, we are sorry for inconvenience. Please note when performing a transactions your amount is put in reserve if the transaction fails. The amount would stay in reserve for 15 - 20 mins and then deposit to your account after the allotted time. if it doesn't please reach out at jazzcashappfeedback@jazz.com.pk so we can help you out.
Syed HR!
March 17, 2023
Pathetic. Terrible app. Do not install. Everyday there's new problems, sometimes the app is down (without any prior notifications or warnings). Now I can't even make a bank transfer. Transferred a big amount but I couldn't get it out because the app wasn't working properly. It takes so long to load too.
15 people found this review helpful
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Jazz Pakistan - Official
March 18, 2023
Dear Customer, we regret the inconvenience you had to face. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!
Nazeef Ishtiaq
March 5, 2023
Still no valid transaction history after repeated complaints by so many users. It ruins the whole experience of the app and one feels lost within it. A mobile wallet has no use without transaction history available. It's a shame that companies much smaller than Jazz have been able to make much better apps and where one gets complete details about all the transactions made. I haven't even been able to receive an account statement despite repeated attempts during the last couple of months.
129 people found this review helpful
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Jazz Pakistan - Official
November 1, 2022
Hi Nazeef, we regret the inconvenience caused. Try clearing the cache and app data, if nothing works then contact us with relevant details and an error screenshot at complaints@jazzcash.com.pk, you can also call us at our 24/7 available helpline at 4444 / 042-111-124-444. We will try to help you immediately.

What's new

We’ve got news for you!

• A personalized greeting awaits you!
• Enhanced user experience, with improvements & bug fixes