AutoExpreso Móvil

Technology Partners

About this app

AutoExpreso Móvil is the official application created to manage your account of the electronic toll collection system on the roads of Puerto Rico, in this application you can:

• View and recharge your available balance
• View your latest transactions
• View your violations and pending transactions
• Pay selected violations
• View existing vehicles related to your AutoExpreso account
• Add and Remove vehicles from your AutoExpreso account
• Join the auto-recharge service and manage the credit card information to use
• View and update your contact information
• Be alerted via mobile notification when your balance is low
• Be alerted via mobile notification when you have insufficient funds

Ratings and reviews

The auto-recharge system is broken. It's supposed to trigger at $5, but on April 7th, it fired at $9.30. I can't verify whether it's been doing this all along because recharges aren't logged in the transaction history — they briefly appear as pending and then vanish. Nine recharges over 3 months, zero in my history. I had to cross-reference credit card statements to confirm the money was even going into my account. No wonder people think they're being scammed.

This app used to keep an accurate balance reading of my account, however it was very slow to register when I went through a tool booth. Then, Puerto Rico went to a digital "marbete" that included the AutoExpreso. Now the balance reading is always incorrect and misleading. Sometimes it registers, sometimes it doesn't. My recent reading said I had $42.20 in my account, but when I called AutoExpreso, they said I had a negative balance. I paid $100. to cover, but I don't know my actual balance.

The app keeps charging double. no accurate balaces. You Refill it. And the transaction pendientes never go away. They stay there for like two days an then you have to refill again for the same transaction. It's charging you double. This app is trash!!!!!!!!!!