76.8K reviews
Content rating
Screenshot image
Screenshot image

About this app

Download the Mi Movistar App and manage all your products and services. You will see how easy it is to check your balance, pay bills, recharge, buy packages and check your data quota. In addition, you can also enter the Club Movistar section, where you can obtain all the information about the new Club and if you are already part, check out your benefits and enjoy them.

Do you want to streamline your daily life? Check your balance without delays and make top-ups easily?
You can do it: top up your balance and see your data quota in an integrated way with My Movistar.

✭ Balance recharge: If you are a prepaid customer, you can recharge your lines and those of third parties with the C2P mobile payment option, Mercantile debit card and credit card.

✭ Buy packages to all the lines associated with your identity card number: It's very easy! Choose the option that best suits you for data, minutes and SMS.

✭ Pay your bill: In the "Bill Payment" section you can check your pending debt and make the payment with your credit card (Visa, Master, Todoticket integral, Valeven global), soon we will include mobile payment.

✭ Data quotas and Internet packages: Continue browsing with additional MB in "Extradata".
We have internet packages tailored to your needs.

✭Movistar Help: Contact us via chat, Twitter or Facebook and we will gladly respond to your request.

✭ Balance Transfer: Transfer balance wherever you are.

✭ Check Internet packages and data quotas: Check the balance and quotas of your Movistar line in real time.

- Share everything by SMS, Email, Twitter and Facebook.
- Access all functions and search for any information from the main menu.

For more information, visit us at

My Movistar Venezuela - Account management, balance check, recharges, purchase of internet packages and much more to make your life easier.
Updated on
Nov 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

76.5K reviews
Joaquín Camacho
November 26, 2023
The app got significantly better in the last two years. Sadly, their backend infrastructure still has room for improvements.
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Henry Cordero
June 21, 2023
Well, the service woks almost fine; sometimes it crashes, but, surely it's due connection problems.
2 people found this review helpful
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Movistar Venezuela
June 21, 2023
Buenas tardes Henry, gracias por tu valoración y comentario, constantemente estamos aplicando mejoras en la App Mi Movistar, y para que sigas disfrutando de un buen servicio te invitamos a estar pendiente al momento de actualizar la versión en la tienda Play Store, saludos.
Orlando Trosell
March 7, 2022
Learn from Digitel or simple TV and by the way who still uses Java mi Movistar is like internet explorer also can't pay using international cards or crypto if I could I'll give it -5 stars and not to mention that now is almost mandatory because 811 *144# now are a waste of time, but the worst is when you loose your phone there is not an easy way to report it
18 people found this review helpful
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Movistar Venezuela
March 7, 2022
Hola Orlando, para ver qué ocurre en tu teléfono envíanos tus datos completos y capturas de pantallas de la App Mi Movistar y una descripción a detalle de lo que nos comentas al correo canalesvirtualesmov@gmail.com. Saludos.

What's new

¡La nueva App Mi Movistar llegó como tú querías! Más sencilla, versátil, rápida y dinámica para autogestionar tus cuentas Movistar. Comienza ya mismo a disfrutarla, descárgala y si ya la tienes, actualízala.