Debbie Czepizak
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Every time they update this app, they take a step in the right direction but still miss the mark. Hire some real programmers to get it right, because this company will lose my business if it's really going to take 25 attempts to make it work each time I order. It refused to take the card I use all of the time but after 4 attempts, it finally took a different. It kept telling me I had no card on file while simultaneously not letting me add one. This app sucks.
2 people found this review helpful
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please contact us directly at roti@thanx.com.
Nick Van Aartsen
The app is clean enough but literally doesn't work. I have been able to use it for coupons (fortunately) but every time I hit Go To Pay (with a single Salmon on Greens bowl, no voucher codes or anything) it tells me "The parameters of your request were invalid" and then when I try to hit the place order, "There are one or more errors below", with no indication of what errors or what to fix. Adding a new credit card changes nothing. Not great.
3 people found this review helpful
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at Roti@thanx.com?
Matthew Henry
Tried to Use the app, wouldn't let me log in. The app uses some sort of link via email to log you in even when you already have an account. No matter what I did, it wouldn't let me log in. Took me on an endless loop. Email the link, click on the link, what for the app, nothing. The app developers need to rethink the process. The food is great!
3 people found this review helpful