TrueLane by the Hartford

The Hartford Fire Insurance Company

About this app

TrueLane® is a free smartphone app available to auto insurance policyholders from The Hartford in select states who are enrolled in the TrueLane program. The app uses the sensors in your phone to automatically measure how you drive. The safer you drive, the better your potential Renewal Discount will be.

Ratings and reviews

I have never used a driving app before, but this has to be the worse ever. I drove for about 6 months with an average score of about 95. Then overnight it dropped to 73. No change in driving or stars. Now I can make the perfect 5 stars on all trips and my score drop. Last week it had me driving 100 miles away in another city while I was home on the couch! All the complaints I've read on the other reviews are ditto from me. This app SUCKS!!!

My numbers were high until I stopped for a yellow light that I knew I would not safely get through before turning red. I was going posted speed limit of 35 but had to stop a little quicker than usual. I'm just wondering if the app prefers that we run a red light! The "sharp turn" is a little confusing too. You can't always do a nice wide turn in every situation or maybe the road has a sharp turn in one direction, like our driveway!