The RealReal - Buy+Sell Luxury

The RealReal

About this app

The RealReal is the world’s largest marketplace for authenticated luxury resale where you can buy and sell items from top designers across women’s, men’s and kid’s fashion, fine jewelry and watches, collectibles and home.
Shoppers enjoy up to 90% off retail prices and sellers earn up to 70% of commission when they sell. The RealReal offers international shipping to 61 countries

SHOPPING ON THE REALREAL
All items for sale on The RealReal are authenticated by an in-house team of luxury experts including certified gemologists, horologists, apparel specialists, and handbag experts. Each item is 100% guaranteed for authenticity. Returns are accepted for apparel, footwear, jewelry, and watches. Over 10,000 items hit the app each day, from Louis Vuitton handbags to Gucci clutches and Rolex watches. The RealReal is an industry leader in sustainability as well, firmly believing in shopping responsibly and the positive impact of recirculating luxury items.

SELLING YOUR LUXURY ITEMS ON THE REALREAL
Selling your designer clothing and accessories on The RealReal is effortless. Luxury Managers in 20 U.S. markets consult with consignors virtually or in person and review the items they wish to sell. Alternatively, consignors may choose to send their items to us for free. Most items sell within thirty days, and consignors receive payments once a month.

Download The RealReal app today to get started buying or selling authenticated luxury items within minutes.

Ratings and reviews

App issues and Cosigner When you submit your items, you're not even able to keep track of them to see how the process is going. As they promised you could. Also, after reading all the complaints, I wish I would have read them first before I submitted my items for sell. The company takes over half of what you're gonna get on your consignment so basically, you get 45% and they get 55% and you submitted items to help them get anything. I think it's horrible. The app is horrible.

The app is heavily geared toward buyers. Not so much for sellers. It is extremely frustrating because the app will only show your sales as a dollar amount. I can not see my consignment items anywhere in the app. Also, in order to track the progress of my items, I had to save a specific email and keep referring back to it. I also do not feel like this company gives fair evels of items. Very disappointing experience. I will not be selling with them any more.

Attempting to refine your search for anything is futile. It seems like once you apply a single filter you can't apply anymore, regardless of being able to select them, your choices don't stick. Also searching for a particular style of anything, like a square toe shoe, doesn't yield results. Please fix the search word options and also the refining features. I'd prefer to use an app instead of the website but until those are fixed, I'll stick to the normal website.

What’s new

Hello TRR customers!
In this release, we've fixed some bugs to improve your experience.

Feedback? Let's chat. Send us an email at [e-mail] and tell us what you think.