The RealReal

The RealReal

About this app

The RealReal is the world’s largest marketplace for authenticated luxury resale where you can buy and sell items from top designers across women’s, men’s, and kid’s fashion, fine jewelry and watches, collectibles, and home.
Shoppers enjoy up to 90% off retail prices and sellers earn up to 70% of the commission when they sell. The RealReal offers international shipping to 61 countries

SHOPPING ON THE REALREAL
All items for sale on The RealReal are authenticated by an in-house team of luxury experts including certified gemologists, horologists, apparel specialists, and handbag experts. Each item is 100% guaranteed for authenticity. Returns are accepted for apparel, footwear, jewelry, and watches. Over 10,000 items hit the app each day, from Louis Vuitton handbags to Gucci clutches and Rolex watches. The RealReal is an industry leader in sustainability as well, firmly believing in shopping responsibly and the positive impact of recirculating luxury items.

SELLING YOUR LUXURY ITEMS ON THE REALREAL
Selling your designer clothing and accessories on The RealReal is effortless. Luxury Managers in 20 U.S. markets consult with consignors virtually or in person and review the items they wish to sell. Alternatively, consignors may choose to send their items to us for free. Most items sell within thirty days, and consignors receive payments once a month.

Download The RealReal app today to get started buying or selling authenticated luxury items within minutes.

Ratings and reviews

Site is great. App is annoying. They have great products and amazing customer service. Unfortunately, the app sends a LOT of annoying notifications with no way to configure them. I had to block all notifications on my phone settings. Would be nice to get order or sales updates, but I'd rather not have to be spammed with all their ad promotions on my notification bar to get them.

I used to love this site. great sales, super fast shipping. But the app sucks lately. Not only is it useless to try and look at anything white bc they photograph against hyper-white backgrounds (like trying to find a pile of powdered sugar on a snow storm) but if you click on something to look at the details or BUY IT, the app takes you back to the top of the page when you go back. So all those pages of scrolling? guess what. and where the hell is the cart? I can't check out bc it's hidden now?

This is, hands down, one of the worst apps ever! The app signs you out EVERY time (super annoying!!). The interface is like the desktop version of a 2010 shopping site. The search results don't really show up, you have no way of knowing how many items they have in the results, and no way to intuitively browse through categories unless you "search" for specific items. The app really makes you never ever want to shop from this site.

What's new

Hello TRR customers!
In this release, we've fixed some bugs to improve your experience.

Feedback? Let's chat. Send us an email at [e-mail] and tell us what you think.