Ride Pingo

The Routing Company

About this app

Transit that moves with you.

The Ride Pingo app allows you to share the ride, wherever you want to go, for the price of a bus ticket. It's a smart, easy, and affordable way for you and your community to ride with transit. Use our app to request On Demand rides, track Shuttle services, or book Access rides.

Ride Pingo is currently operational in multiple locations across the US, Netherlands, Andorra, and UK.

Ratings and reviews

Tried to order a ride for a dependent in another state but can't do that because there is NO obvious way for me to adjust the time zone to where they are. I can change the location but the time comes up as my time zone and says there is no transportation available when I have the schedule and there are busses scheduled for that time. Also, the "help" available through the app is an AI chat bot that was of NO help. Update: I appreciate that a real person responded to me after all the problems.

The app outright doesn't work. You put a time you want to depart at, and it tells you to go screw yourself and give you a time that is nowhere near what you wanted. The customer service for Northfield was pretty good, but they can't do anything to help over all a 0/10 its just an app to take up space and disappoint you in every attempt you make.

the app doesn't work even when there's service. it shows that there are available rides and estimates the time, but once you go thru the full booking details it tells you there's actually no rides. meanwhile the buses are sitting there with no passengers and they cannot allow you to hop on without a reservation. very bizarre and broken system. I'd recommend the island switch to a hop on and off transit system and allow passengers on and off within a loop, using tap and pay.

What’s new

Thank you for riding with Pingo! This update brings bug fixes

If you have any feedback, we would be happy to assist you. You can email us directly at [e-mail] or use the live chat support feature in the app.