The St. James

SJS&W Washington Property LLC

About this app

The St. James Member app allows user to:
- Sign up for group fitness classes
- Reserve time in each of the sports venues, including the Pool House, Hitting House, Field House, Court House, and more.
- Place an order at Vim & Victor (now with in-Complex delivery)

Ratings and reviews

Great gym. Great staff. Very buggy, poorly designed app. Screens take forever to load. Sometimes have to try multiple times to book or cancel a class because of system errors. Doesn't offer a waiting list for group classes so that you can be added if someone cancels. Doesn't provide group class descriptions (even though it says it does). No Add to Calendar functionality, not even in the email confirmation. Can't book personal training or other onsite services through the app.

Bad experience with this app since late summer/ early fall update. I am unable to view schedules or select time for anything other than group fitness classes. That means I can no longer book for laugh learn and play, super awesome and amazing, the water park, or any other activity that is not within fitness group classes category. This app used to be very useful and efficient but no longer works well. This facility is too expensive to have an ineffective app user experience. Tried w/ tech sup

Terrible application 1. Logs out everytime you close the app 2. UI has glitches that makes buttons and links hard to click 3. Backend issues makes it hard to change information 4. Poor quality of group classes 5. Poor collection of videos in Strivers 6. Customer support is minimal to non existent The pro of clean facilities and well organized equipment does not make up for the rest of the issues.