Mary L
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About the app: There's no easy way to tip my cleaner. There's no link in their email to go to review the cleaning, just an email asking to do so. The scheduling part is ok. The cleaning list have a button to modify it, but I can never get it to modify. Instead, I message the cleaner every damn time that I don't want the oven cleaned, etc, etc. Other than scheduling a cleaning, it a very useless app! The company: CSRs are v good. Be prepared for your cleaner to be an hour or more late.
annie didier
Super unreliable and unprofessional. I set up a biweekly cleaning, and the cleaner never showed up for the first cleaning 3 separate times, 3 separate cleaners! I was very flexible on timing and tried to reach out to all 3 cleaners, and all of them no-showed. When I reached out to the Tidy team, they told me that I could cancel my plan for a $40 fee. Are you kidding me? A $40 fee for a service that was never provided. Don't waste your time.
100 people found this review helpful
Tidy Technologies, Inc.
March 10, 2021
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@tidyapp.io. Thank you for choosing TIDY app
Kamesh Adhikary
I must not get something about this app. I scheduled service and then cancelled it, but never received a full refund. I had to open a dispute with my credit card company. They also charge you before the service is rendered in contrast to some other cleaning apps. Their app messaging also doesn't work. I have to write e-mails to them every time I want discuss something.
43 people found this review helpful