
Susanne S
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Would give no stars if possible. Customer service is deplorable. You can't reach anyone by phone when you are having to fight to get your pay for services rendered but 2-3 days prior to your job starting they are blowing you up with reminders from a phone number that only calls out I guess. There is a chat with us feature that nobody is on . The app constantly crashes & won't allow you to send the necessary photos. Email response time is comparable to snail mail. The app says it has a bug
10 people found this review helpful
Tidy Technologies, Inc.
December 21, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@cleanster.com. Thank you.

Luv nae
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First it had me contact support to activate my account. Once my account was activated It says that the app isn't available in my area. So, I went through the whole background check & registration process and even had to contact support for activation just for it not to be available. Like that would've been nice to know beforehand. The only reason I'm giving 2 stars is because support responded quickly. I downloaded this app to make money because I'm between jobs; definitely a disappointment!
99 people found this review helpful

Crystal R
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Transparency on location access is lacking. If it isn't available in your area they should tell you that after you enter your address. Instead they wait for your driver's license, bank account, background check, and pictures to tell you that, "Sorry, but it's not available for you." Makes me worried that they're collecting data.
61 people found this review helpful
Tidy Technologies, Inc.
February 22, 2021
Hi Crystal,
Thanks for your message. Kindly note that you can only see jobs 25km or 15.5 miles of your address. If you do want your account permanently remove you can contact : support@tidyapp.io
So your location is not open it means ; we are still gearing up to open in that location.
Thank you,
TIDY app team