Cleanster.com: Cleaning App

Tidy Technologies, Inc.

About this app

At Cleanster.com, We don't just find you top-rated cleaners; we also ensure the perfect stay.

Trusted by 15,000+ hosts and the world's top property managers. Short-term rental cleaning has never been this easy.

The only platform that provides Super Host with the ability to:

⁃ Connect with top-rated cleaners
⁃ Customize and create photo checklists
⁃ Set primary and backup cleaners
⁃ Sync booking calendars or property management software to automate cleaning
⁃ Auto-translate their checklist, in-app messages and important note
⁃ Allow remote access to cleaners
⁃ Allows cleaners to upload shareable before and after photos/ videos

The true hassle-free cleaning app with auto-scheduling, checklists, In-app messaging, problem reporting and auto-translation has arrived. The most innovative way to get your property cleaned with peace of mind and connivance with efficient, professional cleaners

Shot us an email at: [e-mail]

Ratings and reviews

I must not get something about this app. I scheduled service and then cancelled it, but never received a full refund. I had to open a dispute with my credit card company. They also charge you before the service is rendered in contrast to some other cleaning apps. Their app messaging also doesn't work. I have to write e-mails to them every time I want discuss something.

Super unreliable and unprofessional. I set up a biweekly cleaning, and the cleaner never showed up for the first cleaning 3 separate times, 3 separate cleaners! I was very flexible on timing and tried to reach out to all 3 cleaners, and all of them no-showed. When I reached out to the Tidy team, they told me that I could cancel my plan for a $40 fee. Are you kidding me? A $40 fee for a service that was never provided. Don't waste your time.

I have used this app a couple of times. Very convenient. I like the task checklists and the pictures. The prices are a bit high, though, and there are some features that do not seem to work, like adding a primary/secondary cleaner. In order to book the same cleaner, I have to refresh the marketplace countless times before my cleaner shows up. Otherwise, it just randomly picks cleaners. It would also be good to have the cleaners located on the map so that you can choose the one that is closest.