![](https://play-lh.googleusercontent.com/a/ACg8ocKj2gR6PTlCyi08X2eZcpxMBvd6o2QYXvhlAiKV34u_Y3VLdA=s32-mo)
Pip Roo
I paid for a yearly Premium membership back in January. The options were decent because of the variety, but now (four months later) you have to "subscribe" and therfore pay more! The videos I saved before are no longer available to watch because 98% of their workout videos aren't accessible with a premium membership. I highly would NOT recommend.
3 people found this review helpful
TN Marketing, L.L.C.
May 17, 2024
Hello, You have full access to your Premium benefits but logging into your membership. This includes hundreds of hours of videos, articles, downloads and advice from our experts. If you have further questions regarding your membership, please call, email or chat with a Live agent on our site during regular business hours. Thanks!
![](https://play-lh.googleusercontent.com/a-/ALV-UjWmI5kgRpiBmkkGk0Bv_ai1jYJuVRkjgMkveSSOWs9He-1lC4WDtA=s32)
Rebecca Schochet
Customer service needs improvement. it's really frustrating that I can't talk to a live person as I have a question about my membership. They're telling me that the subscription is through Google Play but when I go to Google Play, there are no subscriptions! So I don't know if I'll be charged by the renewal date! Really frustrating and unprofessional!
TN Marketing, L.L.C.
June 26, 2024
Hello Rebecca, If you need assistance with your cancellation, please contact Google at 1-855-836-3987. As you signed up for membership through the app, it must be cancelled through the app. Our customer service is available by phone, Live chat, or email Monday - Friday 8:00AM - 4:30PM CST if you have further questions. Thank you!
![](https://play-lh.googleusercontent.com/a/ACg8ocIoNXwALINgVNnBIL4AFyt8V0u5mHu7ZCCEM2oJeI_vkF39cw=s32-mo)
Tara Lynch
I like the variety of workouts available with the premium membership. Good variety by type of workout, length of workout, and skill level required. Works great on both my phone and my fire stick tv. This is perfect for those like myself that want to take classes, but prefer to exercise at home. Plus, it's nice to be able to pause the workout when your out of shape self needs a break. Lol.
12 people found this review helpful