
Lisa Swiderski
Beyond frustrating! Very disappointed that the product doesn't do what it's supposed to. Bought it for our pup for Christmas, installed the app, connected it once, and everything worked fine. When I reopened the app to show my family "how amazing this product is", it wouldn't connect to my phone. I have done all the recommended troubleshooting and still can't get it connected. I'm pretty irritated at this point. Have a proper app to support your product!
5 people found this review helpful

A Google user
This is garbage. The app doesn't work. Just got the product and after setting it up and tossing one treat, it crashed and can't connect to network. I have uninstalled and installed, reset my router, tried disconnecting my phone from my wifi, basically everything suggested. I'll be returning this product. It's disappointing that they sell this when the app people don't know what they are doing. It can be that difficult, and if it is then get a grip on it before selling the thing.
15 people found this review helpful

Jason Nelson
It works. Most of the time. When doing most things in the app, it's terribly slow. I have a Note 9 and there's no reason, other than poor optimization within the app and it's connection to the cloud service. I wish I could automate storing videos on my own storage or locally (which the device does not support). Multiple people can view simultaneously. Alerts are generally good, but there's no way to exclude barking alerts and keep 'continuous barking' alerts. The premium service is lackluster.
15 people found this review helpful