
Frank
Answer to common question: When Ttlock asked for a password to link Alexa, it wants the TTLOCK user name and password, NOT your Amazon password. I left a previous review complaining about the same thing. The random characters don't seem to matter. I did have to enter the information twice. As for the app itself, it still socks. It's not very intuitive and is obviously a Chinese translation. There's quite a learning curve, but it can be figured out with patience.
5 people found this review helpful

Darron Nixon
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Really impressive features. I actually like the app and so long as you follow the instructions it will work for you too. Obviously bluetooth has its limitations and so long as you have invested in the hub for the lock to connect to the internet and all are in range then it works fine. I like passage mode so you can keep the door open for short periods and the fact the you can invite people or issue temporary codes. being able to operate from a distance has been great for the unexpected.
94 people found this review helpful

cordvision Mac
App has a lot of potential but key features don’t work as promissed or are unreliable which makes the app useless. Push notifications (when the doorr gets unlocked) don’t work. I tried reinstalling the app, deleting the cashe etc. but had no luck. A lot of other users appear to have the same issue. Some door unlock events are not recorded in the ”records”. Works most of the time but not always. Not sure if this is an issue with the lock or the app. No Home Assistant support.
36 people found this review helpful