
S P1
I'm not sure why people are hating so much. We have a HVAC system with one indoor unit atm. The unit connected to our WIFI and the app very quickly. Granted, the setup is not the most user friendly interface, but once connected it's easy. The energy monitor is good and informative and the operation interface is easy to use and I have as yet had no connection issues. My only recommendation would be to introduce a schedule. I'm a little surprised it hasn't got this option.
Carrier Air Conditioning (Thailand) Co., Ltd.
January 7, 2026
Dear User, Thank you for your feedback. You could use schedule function by tapping on the calenda icon at the top right on Home page of application, or refer to the manual by tapping the icon at the top left corner and selecting Wireless Adapter Manual. If you need more details please contacting us at E-mail : contact_service@toshiba-carrier.co.th

Richi Jennings
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Buggy, clunky UX. Nothing I can't work around, but not great. Send these to devs: 1.When I return to the app it often freezes and needs closing from history menu (swipe up). 2.FIXED:The setting to stop prompting when controlling a group of units doesn't work: It always prompts. 3.When switching networks, it often appears to work but silently fails. SUGGESTIONS: 4.Give me more than 4 events per day. 6 or even 8 would be useful. 5.An "advanced" mode to edit settings that the wired remote can edit.
Carrier Air Conditioning (Thailand) Co., Ltd.
September 19, 2025
Dear User, Kindly provide more details by contacting us at E-mail : contact_service@toshiba-carrier.co.th

Denis Voituk
It works and does what it's supposed to do. But I totally agree that the design and user experience is terrible (ui/ux). Also it wasn't able to connect one of my condioners until I faked the network using mobile wifi Hotspot. Then I turned it off and the device normally connected to my router. Also, one feature is a must: saving profiles for your devices. Otherwise I have to restore the settings all the times after rc was used.
1 person found this review helpful
Carrier Air Conditioning (Thailand) Co., Ltd.
January 4, 2025
Dear Denis, it seems something is wrong. May we ask you to reach local service team?