
Branden DeOliveira
how do you charge so much for equipment with such doo doo software, fix this immediately you thieves. set up in the app was okay, took a while. but created a test training. followed app instructions. I have now stopped recording and shut off the device and yet it still shows a started recording in progress, on going for 30 mins. cant stop it, can't delete it. just going on forever. wt actually f
4 people found this review helpful

Tom Bowitz
It's ok, not great. Features between Trace and Veo wash each other out. App is not android friendly. Support is much to be desired. I had to figure a lot of bugs out myself. When they can't help you, (usually, they can't) it get frustrating and if you call them out on their poor service, they will cut you off (with a year pro-subscription, paid in full) and force you to return the camera. Can be a great thing, has a lot of potential to be great. But just ok for now.
9 people found this review helpful

Rafael Barraza
I have a pro subscription for 5+ years for 3 kids. I am every teams "Trace guy," so I am an advanced user 1. Live preview does not work during camera set up on Android 2. Can't submit support tickets via the app. It gives error. Only works thru browser. 3. Customer service is email only. They close tickets without solving, force you to open new ones on same issue 4. The UI is bad. Can't edit highlights. i.e., if a highlight is not marked a goal, you can't add a goal tag, player tags, etc
7 people found this review helpful