GymMaster Member Portal

4.2
1.26K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Now it’s easier than ever to plan your fitness sessions alongside your schedule. Book fitness classes and PT sessions on the go, keep your profile up to date and manage your memberships all within the GymMaster app

VIEW CLASS TIMETABLE
Easily view your gym's full timetable in real time. You can see who's running the class, whether the class is full and quickly secure your spot with the push of a button.

MANAGE YOUR BOOKINGS
As well as booking classes, you can easily schedule a session with your personal trainer. You can check in on future bookings and make any changes as needed.

UPDATE YOUR PROFILE
Keep your contact information up to date and choose your own profile photo.

NOTIFICATIONS
Receive push notifications from your gym to alert you of upcoming bookings and other club events. View a full history of these communications in app so you never forget an important message.

WORKOUT AND MEASUREMENT
View your workout regime and conveniently track the progression towards your body goals.

Please note that your club must use GymMaster's club management software to be able to use this app.
Updated on
Jul 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
1.24K reviews
Kellie
June 16, 2024
I've always liked this easy-to-use app but for the last couple of weeks I haven't been able to sign in, rendering it useless. I miss being able to use it to check in, especially, along with the calendar feature. Additional: When I try to log in it says I have the incorrect email or pswd but I can access my online account just fine so that is not the problem. I have tried resetting the pswd and I also uninstalled/reinstalled the app but that didn't fix it, either. Thanks for the help!
1 person found this review helpful
Did you find this helpful?
GymMaster
June 17, 2024
Hi Kellie, this sounds like the app isn't connecting to the Gym database correctly, are you able to see what the app says if you try to use the get my login option instead of just trying to login. If it looks like it's still not working from there I would recommend checking in with the Gym as it sounds like that might have a setting turned off
Ian Thompson
June 2, 2024
Works fine most of the time, but yesterday and today I noticed the NFC check-in isn't available anymore which is how I get into the gym (locked doors). Have to use a fob now which is kind of annoying.
Did you find this helpful?
GymMaster
June 9, 2024
The team has pushed out an update for the check-in option sometimes not showing up, it looks like some devices were getting stuck and weren't updating this config. The most recent release should fix this issue. Hope this helps.
George Denny-Smith
February 26, 2024
App keeps logging me out and not recognising my username/password. Have changed password multiple times but it doesn't update on the app. My password reset registers on the web portal fine but I can't check in to my gym using that.
1 person found this review helpful
Did you find this helpful?
GymMaster
February 26, 2024
Sorry to hear your having issues with this, I've raised this with the developers to look into further, are you able to try using the get my login option in the app instead of the forgot password, this option works a bit differently on our end, the issue appears to be the app not updating the password very quickly so it will come right after waiting

What's new

Fixes issue where check-in button sometimes was not showing
Fixes linked members not being able to switch accounts