GymMaster Member Portal

1.25K reviews
Content rating
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About this app

Now it’s easier than ever to plan your fitness sessions alongside your schedule. Book fitness classes and PT sessions on the go, keep your profile up to date and manage your memberships all within the GymMaster app

Easily view your gym's full timetable in real time. You can see who's running the class, whether the class is full and quickly secure your spot with the push of a button.

As well as booking classes, you can easily schedule a session with your personal trainer. You can check in on future bookings and make any changes as needed.

Keep your contact information up to date and choose your own profile photo.

Receive push notifications from your gym to alert you of upcoming bookings and other club events. View a full history of these communications in app so you never forget an important message.

View your workout regime and conveniently track the progression towards your body goals.

Please note that your club must use GymMaster's club management software to be able to use this app.
Updated on
Jun 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.23K reviews
June 16, 2024
I've always liked this easy-to-use app but for the last couple of weeks I haven't been able to sign in, rendering it useless. I miss being able to use it to check in, especially, along with the calendar feature. Additional: When I try to log in it says I have the incorrect email or pswd but I can access my online account just fine so that is not the problem. I have tried resetting the pswd and I also uninstalled/reinstalled the app but that didn't fix it, either. Thanks for the help!
Did you find this helpful?
June 17, 2024
Hi Kellie, this sounds like the app isn't connecting to the Gym database correctly, are you able to see what the app says if you try to use the get my login option instead of just trying to login. If it looks like it's still not working from there I would recommend checking in with the Gym as it sounds like that might have a setting turned off
Wim Hovens
January 26, 2024
Great app, until you belong to more than one place that uses it... Like a Climbing wall and a Fitness Gym that both use this, and\or other facilities. Then each time you go to the facility not logged in, you need to log out, and re-login with a different account. Doing this every other day to book classes or swipe access gets annoying... Focus is on the use for the gym\facility, not the end user experience. Otherwise great app.
3 people found this review helpful
Did you find this helpful?
January 28, 2024
The team is aware of this aspect and is currently looking into options around improving this side of the app for a better user experience when multiple facilities are using our app in this fashion. Currently we don't have an eta on this but it is something we wish to improve on.
Ian Thompson
June 2, 2024
Works fine most of the time, but yesterday and today I noticed the NFC check-in isn't available anymore which is how I get into the gym (locked doors). Have to use a fob now which is kind of annoying.
Did you find this helpful?
June 9, 2024
The team has pushed out an update for the check-in option sometimes not showing up, it looks like some devices were getting stuck and weren't updating this config. The most recent release should fix this issue. Hope this helps.

What's new

Fixes default profile image
Allows for multiclub class filtering
Improvements to door checkin