My issue is finally resolved after almost a month and it may not have been pocketmags fault for my issue and more on the publisher of the magazine but I am not going to be purchasing anymore mags from this app. Sorry. PS. You can keep the "free issues" you gave me as a sorry to a magazine I don't want. Help desk issues, in my email they had "back problems" Take the free issues you want to give me for a magazine I didn't ask for and stick them up your A to help with your weak spine.
Issue resolved I love the idea of getting high quality resolution magazines in my Samsung Note 4.
After recent update, loads, downloads and works MUCH better! 5*
Very poor customer service I had previously bought single issues of magazines without an issue but could not access two subscriptions. Pocket mags responded to my first email with a fix which did not work and ignored all other emails. This is very poor customer service and I have asked google play for a refund
Poor customer service Magazine only half downloaded but money taken readily. Two weeks on problem still not resolved and emails requesting help most often ignored.
Horse and Rider Magazine Paid for 12 month subscription have only been able to download 4 and every other one I've tried I get an error message pocketmags has stopped working send report which I've done numerous times with no response and it's also showing my subscription has expired. Please fix this I love this magazine and it's frustrating me to tears that I don't get a response when I report the error over and over again.
Fixed a bug with downloading via 3g/4g
General bug fixes