22 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

True Helix is a proprietary all-in-one workforce technology solution that will transcend traditional scheduling. This multifaceted software is built to assign and archive caregiver shifts. Caregivers will be able to see all scheduled shifts, prior shifts, and clock in and out. Clients will be able to see caregivers on assignment and manage caregiver time.

True Helix offers app-to-app connections for healthcare professionals and clients to directly interact, offer, and fill shifts with one another. Our system is designed for per diem, travel nursing, home care, locums, allied healthcare, and all other healthcare positions.

The True Helix software is specifically built for staffing firms, healthcare facilities, home health providers, and Managed Service Provider (MSP) clients.
Updated on
May 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

22 reviews
Kimberly Dawn
March 22, 2022
Given 1 star as ZERO stars is not an option. Changing to this garbage app just because it was company developed is a poor choice as it was a change from something that typically worked well daily to something that absolutely NEVER works at all. I will absolutely NOT trust the future of my pay on garbage that is untrustworthy. Hard pass. Never discontinue something that works when you can't guarantee 100% efficiency of its replacement. This is worse than the launch of the initial app.
1 person found this review helpful
Did you find this helpful?
Brian Hug
March 4, 2022
Absolute trash. Never had any issues with previous app. Now the company has me wasting more time doing time sheets. Why was the change even implemented? I'd the original app wasn't broken, why did we change. I would call this app a tool, but tools are useful. Fix yourselves.
5 people found this review helpful
Did you find this helpful?
True Helix, Inc.
March 16, 2022
Brian, we’re sorry you are experiencing problems with the app and we have heard your concerns. Our latest update has resolved most of the problems we’ve heard from your feedback. Ensuring the True Helix app runs smoothly and efficiently for you is our top priority. Be sure to update to the latest version of the app available on the app store.
Lurdes Caraballo
March 5, 2022
Version that updated after installing again is not the correct version..i had to completely uodate all my information.. I was late to punch in how it aiuldnt recognize my password after resetting it 3 times...The Helix is not a good app the older ine was better.
4 people found this review helpful
Did you find this helpful?
True Helix, Inc.
March 16, 2022
Lurdes, thank you for your feedback regarding the True Helix app. We are sorry to hear you are having issues with the updates and installation and have taken steps to resolve them. Our latest update has resolved most of the problems. Be sure to update to the latest version of the app available on the app store. Thank you again for the feedback!

What's new

- Users can connect to multiple employers utilizing True Helix with one mobile app account.
- Additional Shift Details available for upcoming and previously worked shifts in the My Shifts page.
- Shift Preferences in the User Profile page has been removed. All filters are managed in the Open Shifts page.
- Supervisor Name has been separated to require first and last name of supervisor when clocking-out of a shift.