Fantuan Delivery-饭团外卖

4.2
3.6K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Best Asian Food Delivery! --- Fantuan delivery offers the largest selection of your favourite Asian restaurants and all other local favourite cuisines delivered to your door, anytime and anywhere.

【Fantuan Delivery & Pick-up 】
Bringing the taste of authentic Asian cuisines to your door. Browse from hundreds of local restaurants to traditional Asian restaurants in your city. Unsure of what to eat tonight? Let Fantuan help filter the restaurants you crave.

Promotions: Enjoy new promotions everyday and coupon codes to help you save.

Self Pick-up: Order on our app and pick-up meals at restaurants. Eliminate wait times, and enjoy further savings. (Enjoy 10% OFF Pick-up orders, No delivery fees, No tips, No transaction fee.)

Exclusive Restaurants: Find restaurants exclusive to Fantuan

Restaurants Partners include: Haidilao Hotpot, Coco bubble tea, Sharetea, Dinesty, Church’s Chicken, Subway, Me+Crepe, Old Xian, and more. BBQ, hotpot, dumpling, dimsum, bubble tea, brunch, cake…

【Additional Service】

Fantuan Errands
Need to deliver a parcel and don’t have the time to do it yourself? Or need to buy something from the supermarket but too lazy to leave the home? Fantuan Errands is here to help! We can help you to deliver or collect parcels from: important documents, keys, flowers, etc.. just name it. We are here to help!

TT Mart
You can now order grocery and convenience store items on Fantuan! Unlimited selections of daily essentials, fresh produce, Asian popular snacks and more delivered to your door!

Multiple Payment Methods
visa/master/ApplePay/Paypal/Vemo/Cash/Alipay/WechatPay

【About Fantuan】
Fantuan was founded in Vancouver, Canada in 2014. With a mission of "life made easier", we are a technology company that provides a one-stop platform connecting people and their local community. Fantuan operates in major cities across Canada, the United States, Australia and the UK. As the world's leading life service platform, we enable our users to unlock access to the richness of their neighborhood and the city. From food and grocery delivery to convenience and daily deals, Fantuan is bringing communities closer together than ever before. Fantuan is also one of the Deloitte Canada Fast 50 companies.

【Contact】
Become a merchant partner: https://merchant.fantuanorder.com/
Become a driver: https://delivery.fantuan.ca/#/registration
For order inquiry, please contact
Canada: +1 7784022900
United States: +1 2134591886
Australia: +61 370678999
United Kingdom: +44 8000584061
For all other inquiries, please email: feedback@fantuan.ca
Updated on
Feb 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
3.53K reviews
vampirel1984 vampirel1984
October 20, 2023
I dont trust this app. order shows complete, let customers go to pick up, but restaurant is closed at the same time?they just makeup some order status to fool u. After call, Simply refund the order and act like nothing happened? Great? No! Wait time for customer service is ridiculous. I bet they are having many cases like this. Another order shows completed, but it is not yet the time to pickup. Restaurant is also confused and frustrated. Not against local business, just not fan for fantuan.
8 people found this review helpful
Did you find this helpful?
Just Order Enterprise Corp.
October 22, 2023
We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to feedback@fantuan.ca.
Hu H
October 5, 2023
the merchant canceled an item from my order without notifying me and I found out after the food was delivered. Now I have to get a new order to have enough food for everyone and pay another set of tips and other fees. The item they cancelled was menu priced at $22, I got a refund of $20.83. The amount without the cancelled item already uses full promo discount ($8 balance), but when refunding they deducted $8 from the refund for the cancelled item. They trying to get the most out of the customer
7 people found this review helpful
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Just Order Enterprise Corp.
October 11, 2023
Hi there, you can contact customer service at any time to report the problems you encounter, or send it to feedback@fantuan.ca for your feedback, thank you for your support.
Grace Hwang
January 21, 2024
The worst customer service.. if anything goes wrong, the customer service does everything in their power to convince you that you're the problem when the order is clearly wrong. Also takes so long for them to resolve any issue. I've tried to use this app since delivery is pretty fast but I'm deleting it now after my last worst customer service experience. Please stay away from this app.
2 people found this review helpful
Did you find this helpful?
Just Order Enterprise Corp.
February 1, 2024
Hi there, thank you very much for your feedback. Is the issue solved now? If not, please email us at feedback@fantuan.ca and we will look into this for you right away, thank you!

What's new

Want a easy life? Fantuan provide Chinese food, Japanese cuisine, Korean food, pizza, burger, etc, to satisfy your appetite. Fresh groceries and daily essentials delivered to your doorstep provide you more convenience. Activities like KTV, murder mystery games, and show tickets provide you happy weekends. The new version of our app offers more discounts and a smoother ordering experience. Download it now and give it a try!