Our orders are being cancelled for reasons not known. Once the order has been placed n confirmed by you..... How can you do this? And then you also cancel the discount on the other item.... It's bad on your part. The offer says... Buy two products for getting discount... So we buy two just to see that you cancel one order just to cancel discount on the other.... I have recently placed an order too. I'm sure you will do the same thing again... Waiting....
I have never regretted shopping online..... The customer service is poor, the delivery option is poor.... Jus looking at the price and the offers I made a big order it's been 6 days since I ordered and I have still not got the delivery. The delivery guy instead of coming home and checking just goes back because my number didn't connect... And that was their attempts to deliver.... And that too for a paid product.... After that call the customer service and u never get any solution. All the agent will say is 'I am sorry, but there is no solution' I wish I hadn't done this!!! VERY DISAPPOINTED It's been more that 3 weeks and there are n number of stages of refund..... First they trigger the refund and it's take a week or two then they initiate the refund it will take another week or few.... And u can never figure out if u gonna get the money back ever Coz they have their not so helpful set of customer service agents and the only reason I still have the app is to track my refund. Can't wait to uninstall!!!!!
Poor working on order management and back end customer support.. Lots of error and very difficult to have corrections implemented as no interface of problem reporting on app. This app needs to be closed for being such bunch of errors as everyone is reporting.. I may ultimately need to resort to payment dispute as they are making no attempt to fix issues. It really needs to be shown to Tata CEO how this line of business is tarnishing the name of the brand
Worst experience. First they show article is available on discount and after ordering the same article, a week later my order gets cancelled without any notification or reason. Then i check the same article is available on fresh stock. Like guys seriously you making people fool. Will not suggest anyone to buy from you guys. You people cheat your customers. Uninstalling your app right away. Tata is downgrading itself.
Guys please work on improving your shipping network. Coordinate with your sellers... While other retailers like Amazon, Flipkart and even Paytm offer either free or paid shipping, Tata Cliq simply disappoints either by not offering the product at all or by offering the Cliq and piq service which is not at all ideal considering the stores it offers to choose from. It happens for most of the products listed in the catalogue. You can simply charge the shipping fee if free shipping is not feasible. I hope you understand the problem.
This is one of the best site to buy products. You get great deals here that you wont find anywhere else. Their way of presentation is also the best. Loved it. I am sure they are working to make it better and there wouldn't be any site like them. It takes comparatively more time than other sites which is the only drawback which they will get rid of very soon. Genuine feedback :)
1. As always, we have fixed few more bugs to provide a seamless browsing experience.
2. Performance enhancements
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