
Mandy McIntyre
App seems barely functional at best. Messages don't work, they crash every time you try to even start a message. It tells you that you need an update everytime you open the app, despite being updated. Information doesn't sync for multiple accounts for the same lease. My fiancée uploaded the insurance info, but I keep getting asked to upload insurance information. I'm not sure about the maintenance reporting as our landlord doesn't use it because they say they don't get notifications for them.
4 people found this review helpful
Thanks for letting us know. The issue with Messages has been fixed and there is one on the way for the prompt you're seeing to update the app.

Paul DiSylvester
I have never in my life had more difficulty simply paying a bill! I have wasted hours jumping through all the hoops, verifications, temporary passwords, and third party (Plaid) text codes, etc. just to pay my rent, and it still isn't paid!! Now, I have to wait another 24 hours for their stupid penny deposit to hit my account, because "Oops! Something went wrong!" with the first one! It's hard enough to pay rent as it is these days without this program making it ridiculously more difficult.
1 person found this review helpful
TurboTenant
September 11, 2025
Sorry to hear the payment setup was frustrating. It does take a little time to set up due to important security measures, but now that you are, making payments every month should be quick! If you experience any issues moving forward, please reach out to our customer support team at support@turbotenant.com.

Kyle Adams
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The app worked well for the first nine months. Today, 5 days before the rent is due, the app says I am not a tenant and have no bill, but I have a landlord who I can't pay in the app. Not good when you rely on an app to pay your bill, I have to find a fix on my own this holiday weekend. What should be a simple solution app now makes paying a challenge, randomly.
1 person found this review helpful