26 Connect: Business Phone

26 Branding Agency Inc.

In-app purchases

About this app

Your calls answered, even when you can't pick up. 26 Connect gives your small business a second phone number with an AI receptionist, business texting and voicemail to text, in one bilingual app. Pick a local number in Canada or the US and start with a 7-day free trial.

By 26 Telecom, a brand of 26 Branding Agency Inc. (Montreal, Quebec).

A VIRTUAL PHONE SYSTEM, NO HARDWARE

- AI receptionist that answers your line in French and English: pick a voice, write your greetings, describe your business, and turn it on or off anytime from the app. Every plan includes monthly AI receptionist minutes (30, 60 or 90 by plan).
- Local business number in 60+ Canadian area codes and most US area codes (514, 438, 416, 604, 212, 415, 305 and more), picked right in the app.
- Calls to Canada and the US with monthly minutes included in every plan (900, 1,800 or 2,700 by plan).
- Your phone rings like a regular call even when the app is closed.
- Business SMS: send and receive texts from your business number, with a monthly outbound allowance included in every plan (250, 500 or 750 by plan), on SMS-enabled numbers.
- Voicemail to text: visual voicemail with automatic transcription in French and English, generated on our own servers.
- The receptionist takes messages and books appointments for you, straight into Google Calendar or Outlook, and sends you the details by email.
- Transcripts and AI notes for the calls your receptionist handles.
- Multi-level IVR: a professional call menu configured for your business, with business hours and routing rules.
- Several lines in one app: every extension rings on your phone, and you choose which number shows as your caller ID.
- In-call keypad to navigate phone menus and extensions.
- Contacts synced to your account, with device-contact import.
- Full call history and per-line status.
- Fully bilingual interface, French and English, with light and dark mode.

PLANS AND BILLING

Subscribe directly in the app with your Google account: Solo (1 seat, 1 number), Team (2 seats, 1 shared number) or Business (3 seats, 1 shared number), monthly or annual, with a 7-day free trial. Every plan includes calling minutes, outbound SMS, AI receptionist minutes, voicemail to text and a multi-level IVR. Need more in a given month? One-time AI Boost and SMS Boost packs are available in the app. Need 4 seats or more? Request a callback right in the app.
Subscriptions renew automatically; manage or cancel anytime in your Google Play subscription settings.

PRIVACY AND SECURITY

- No advertising, no advertising identifier, no cross-app tracking.
- Communications encrypted in transit (TLS 1.3).
- Passwords hashed, never readable by us.
- Data stored primarily in Canada (Beauharnois, Quebec).
- Compliant with Quebec Law 25, federal PIPEDA, and EU GDPR where applicable.

EMERGENCY CALLS

26 Connect is an internet-based phone service. It does not replace a landline and does not guarantee access to 911 / E911. In an emergency, use a traditional phone or a mobile.

WHO IT IS FOR

- Restaurants and cafes.
- Clinics and healthcare practitioners.
- Law firms, agencies, real-estate brokers.
- Consultants and freelancers.
- Any Canadian or US small business that wants a professional phone without hardware or long contracts.

Questions? Use the Help section in the app or the contact form at 26telecom.com. Our Montreal team replies within one business day, in French or English.

26 Connect, by 26 Branding Agency Inc., a pre-qualified Government of Canada supplier (SA CW2432010).

Terms of Use: https://26telecom.com/terms-en.html
Privacy Policy: https://26telecom.com/privacy-en.html

What’s new

Test your line: receive a test call to confirm everything works, on first open or from Settings. Keep your current number: request a transfer during sign-up or from Settings, upload your bill and sign the authorization in the app. Reminder before your trial ends. Fixes and improvements.