Tyler Crew Mobile

Tyler Technologies, Inc

About this app

Fire crews stay safer and better prepared using Crew Mobile™ created specifically for licensed users of Tyler Technologies’ Fire software solutions.

With intelligent, fire-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are.
This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including:
• Easy-to-read route to the call
• Location of other responders and their estimated time of arrival
• Instant access to building maps, preplans, hydrants and lists of known on-site chemicals
• Access to building contact information including names and phone numbers
• Real-time access to call details and incident narrative
• Secure communications with dispatch and other responders
• Immediate access to incident summary reports
Tyler Technologies users empower themselves using Crew Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

Ratings and reviews

Needs to allow access to location all the time. Is currently only able to allow when app is active, so even though the notification says it's tracking your location, it is not unless you are looking at the app. Also need the radio channel to be wider. Our talkgroups are 8 characters and barely displays 1 character. The radio channel is only visible in the call list, when you're not on a call. It is not visible in the call details when you're actually on the call.

update- still a great product. easy to use.

Unstable app. Have tried to use it on several emergencies and has failed to load properly. Also kicks you off, and you have to log back in during the emergency. Completely unreliable. Running the most current version of the app. I DO NOT RECOMMEND FOR EMERGENCY SERVICE PROVIDERS.

What’s new

Fire Field Mobile renamed to Crew Mobile
A Scan Plate button allowings you to take a photo of a plate to populate the Plate Number and Plate State fields for vehicle searches.
A new Call Log tab has been added to the Call Details screen, displaying information from the Enterprise CAD call log.
Benchmark times entered in Crew Mobile or Enterprise CAD now update automatically
Create Call widget now has a qualifier field for the call location