UBA Mobile Banking

United Bank for Africa Plc

About this app

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option (facial and fingerprint) on devices that support this feature
• Indemnity profile to set your desired transaction limits
• Toogle between day and night modes
• Faster navigation with the sliding menu available on all user sessions
• Banking Services on Self-Service mode
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers

Ratings and reviews

Nice experience with this app, simply fluid.. keep up the good work.. The sky is your starting point.. There's a setback in the app's performance in recent times though, the beneficiary list is causing the app to crash when clicked on, no one wants to ask for banking details from beneficiaries each tone wants to make transactions to same acount number, when email was sent to UBA CFC, their reply was clear phone cache, do hard phone reset! But the app still hangs even on a newly bought phone!

It's comfortable I prefer it most. The networking needs to be improved upon as most times this is the challenge the customers faced. There should be a program that will be able to ask the users authentication when the same amount is being requested for transaction within some stipulated time. Please let it be included in the apps program. Also, if it is possible to have a private box to check account balance without being displayed immediately the app is opened. This might help us more. Thanks.

The App should include the acct. no. of the recipient of the transferred fund, in the notification message, to enable the sender keep track. Thank you. Yeah, actually the new app. was'nt very friendly at initial use, but i think with more use, one gets the hang of it. The current App is a bit slow. Needs improvement of the speed.

What's new

Transaction Dispute Menu: Easily log any failed transactions directly from the landing page.
Extended Transaction History: View up to 6 months of your transaction history for better financial tracking.
Increased Security: Use your PIN or Secure Pass for transaction confirmations and benefit from automatic app lock and Inactivity timeout.
Alpha Numeric Numbers: You can now use alphanumeric numbers in the Passenger Name Record when paying for an airline ticket.