
Victoria Stefano
Just subscribed yesterday, already disappointed from the get go. Had a hard time getting the app through the firestick cause it is not available but managed in a different way. Now I want to have it on my phone and I've been getting the same message over and over again: "No internet. Check your internet connection." It sucks! Please take all these reviews here seriously and fix the bugs and stuff. It's unacceptable.
48 people found this review helpful

Nikola Jovanović
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new 2026: I can't mute volume and listen to music while watching Eon. old: It installs a new version in thr mid-day, without warning, selection or any consideration to the user. There's not even an indication how long does it take. Also there's no email for complaints, so best guess is no ome cares for user experiance or app quality.
2 people found this review helpful
United Group B.V.
June 26, 2026
Здравейте!
При затруднение с услугата или нужда от съдействие, може да се свържете с нас чрез контактната форма и да направим проверка: https://www.vivacom.bg/bg/e-mail-contact.
Поздрави, Екип Обслужване на клиенти

Мариян Борисов
Wow, this app, while being better in terms of playback bugs, is so awful. First, the button for logging in with phone number looks disabled. It's 2021 and you're unable design a simple button. Second, I cannot find where the subscriptions are. I used a demo package with 40 TV channels and you cannot distinguish the ones you've subscribed to. You have to go through EVERY channel and learn which ones you have access to by trial and error. If you're going to promote it, make sure it works first.
58 people found this review helpful
United Group B.V.
August 23, 2021
Hello,
thanks for the feedback. If the mobile number access option is not available, install the latest version from Google Play. For alerts and recommendations you can use the e-form here:
https://www.vivacom.bg/en/about/contacts.
Regards, Customer Service Team.