Ultenic

Shenzhen Ultenic Technology Co., Ltd.

About this app

"With the Ultenic App, you can easily connect and control all of Ultenic smart products!

You can control and monitor all intelligent functions of Ultenic product through the app anytime and even if you are not at home.
The Ultenic App is configurable on any smartphone.

Connecting your mobile phone to Ultenic intelligent product has never been easier! The Ultenic App is simple to use and quickly configure all your appliances and have them communicate with each other in a smart way. You can live in a smarter lifestyle at your fingertips.

Have fun while your Ultenic app work for you!
Share your device with your family and friends.
You can control your Ultenic device even if you're not at home, even if you're on the other side of the world.

Connect your Ultenic app to your Wi-Fi network in no time!
After connecting to your Ultenic device, you can
(1) Remotely start and pause your device
(2) Monitor the cleaning status and view the cleaning maps
(3) Set the cleaning mode you want to tackle cleaning tasks

Ratings and reviews

Non functional application, doesn't allow you to select a WiFi network when adding a device. It opens the Android WiFi prompt but doesn't allow you to actually pick one so you can't pair the device. (Android 11) Also requests intrusive permissions unnecessary for the service (phone, file and image, camera access). App is in English but seems translated with little effort and has bad formatting .

I purchased "my Ruby" from Amazon back in February of 2021. Absolutely loved. Works very well. Even bought the wet scrubby and vacuum change over. Worked great until a week ago after coming home, opening app all for it to tell me my device isnt connected. After trying all of the basic restart device tactics still nothing. No way of contacting company! Very disappointing 😞😕

Doesn't connect to WiFi at all. When trying to connect the D5s robovac, following the instructions in the quick start guide, at an appropriate time, and ensuring the network is a 2.4GHz Wi-Fi network, it just goes to to Android Wi-Fi settings. It doesn't do anything else. You can tap on anything and it just doesn't work. Doesn't return to the app, nothing. I'd even have preferred it if I could just type in the SSID myself, but no, it wants to select it from Android. Total waste of time & money