
Kevin Nguyen
- Flag inappropriate
- Show review history
Love the facility but the MYJ App is dog water. I try to login with MYJ login credentials used within the browser and the app says "user not found in the system." Called JCC and they sent me a email password reset. I did the reset and the app is still not working. I see from past user reviews that this issue has been around for a while.
2 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@upaceapp.com to help you login! Thank you.

Liyuza Eisbach
I visited the office looking for help, they sent me a page to make it easy. It opened to the same site I had already been on. I called and asked for their IT professional, that was like just go to MyJ and it'll be ok. They told me later that I couldn't activate the App on a desktop. It still didn't work on my cell. I asked my daughter to help, she couldn't figure it out. Today Nov 27, my other daughter managed to get me registered. I had called on the 25th to cancel my membership, but was interrupted so I didn't cancel. When the pandemic started I gave them one month fee as a donation (the receipt they gave me just acknowledged the gift, but no dollar amount. October went by without knowing they were starting to take money again (my fault). I spent all of November trying to break in. I do not wish to be charged for November fighting this demon app. I am registered now for December, we'll see. I didn't even want to give one star....
14 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@upaceapp.com to help you login! Thank you.

Claudia n
- Flag inappropriate
- Show review history
Missleading navegation. Sent me suddenly to a different state location. Asked me suddenly for info. to enter, offering change of password but the email wirh the required pin doesnt arrive (yes, i Check in trash etc inboxes...) Etcetc. Frustrating laberinth. Will post better review when i see some needed changes! Please, we need this functioning.
27 people found this review helpful
Hi, We apologize you were not able to get the app to work. We are happy to help you get the app to work on your phone. Please email info@upaceapp.com and we can get the app working for you!