Ultra Mobile

Name: Ultra Mobile
Availability: InStock
Rating: 3.2100000381469727 (702 reviews)
Author: UVNV, Inc.

UVNV, Inc.

Contains ads

3.2

702 reviews

100K+

Downloads

Everyone

About this app

Ultra Mobile gives you the best value in wireless with:
Unlimited Nationwide Talk, Global Text & Data
Unlimited Talk to 80+ INTL Destinations
High Speed 4G LTE Data

Select the latest plans, manage your account, track account balances, activate a replacement SIM and more. Download the Ultra Mobile app today!

Supported Accounts: Ultra, Flex, PayGo
Unsupported Accounts: Tourist

Updated on

Jul 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

686 reviews

Sie Tioye

September 4, 2020

I signed up for Ultra because the international calling is built in, you don't need to download extra software (simple mobile) and you can buy international credit within the app. So far, I dialed about 80 times, the calling experience is not much better than others I have used and their system is so dumb that you lose all your calling credit if your plan renews before you use it. The calling history does not show the cost of each call for user to request an exact refund

54 people found this review helpful

UVNV, Inc.

September 8, 2020

We're sorry about any inconvenience that this may have caused. Can you please give us a call at 888-777-0446 so ew can further address these concerns.

Lu Po

April 27, 2022

Stay away from this company! Poor network and customer care service. Data slow, sudden loss of signal. After having reset and changed the sim the problem is persistent. Any kind of reimbursement is possible, even if you signed for a long-term contract. Awful!!! Answer: I did it twice. The rep was not able to help. I asked to escalate or to have a mail address to write, I was answered to check it on Google....

57 people found this review helpful

UVNV, Inc.

April 26, 2022

Hey Lu, we are truly sorry we weren't a great fit. We'd like to get in touch with you to get things back on the right track. Can you please give us call at (888)-777-0446 so we can further assist you?

Kaden Ransom

December 13, 2022

I've tried using the app with two different phones now. It does not work! I've tried every method I can think of to get in. In response to my attempts my account keeps getting locked. Their online website is constantly undergoing "system upgrades" and "maintenance." Do not use this service. Their service constantly cuts out. I had a much better customer experience with mint mobile, though their signal constantly drops as well.

16 people found this review helpful

UVNV, Inc.

December 15, 2022

Hi Kaden, thank you for flagging these issues. Please give us a call at (888)-777-0446 so we can see what's going on and get this taken care of for you ASAP.