vatfree.com: tax-free shopping

4.4
807 reviews
10K+
Downloads
Content rating
Everyone
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About this app

We have listened to you, this update is a complete revision of the first vatfree.com app. Our team came up with a faster workflow, a better overview of your refund status, better guidance of all necessary steps and many other improvements. We do everything we can to offer you the best experience, so please contact us if you have any feedback or comments. We love to hear from you at support@vatfree.com



The easiest way to claim your VAT refund in the EU. No more paperwork. No more queueing. More refund.

Did you know that unlike duty free shopping, which is only available at airports, tax-free shopping can be done anywhere in the EU? You can shop tax-free at any store in the EU, even when they do not offer tax-free shopping cheques. The only thing needed, is cooperation from the store. Therefore, you will find a tax-free shopping guide in our app, where you can find cooperating stores. This way you can make sure you will always get your VAT back!
Updated on
Dec 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
797 reviews
Mirjam Buitelaar
August 19, 2025
Terrible app and also website keeps crashing. You cannot claim your tax without it, so you will have to go through the wholly process, in my case i had to upload my documents about 6 times before it finally worked. The app only works if you allow to track your location, which is unnecessary for it's purpose. If you want to select a future date, for passport expiry, you have to click month by month. Good luck.
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Nikola Doderovic
January 2, 2024
The app is nice to navigate, easy to understand and the process is less of a hassle than most VAT return systems. My only complaint is regarding the information section of your account. The moment you enter to double check your info, I had to enter my info all over again and then go through the verification process again. But, all in all, a very good app, skip Global Blue and just go with these guys/girls.
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Steven Duffin
May 27, 2025
I spent an hour going round and around in circles trying to upload the data and each instance I tried to take a photo of a document the app would freeze and the take me back to the beginning again. I think if I ever get the opportunity to claim VAT back on a purchase in a shop I will probably just walk out without buying anything. Here is a crazy idea! Why not deduct the VAT at the point of sale on production of a passport and travel ticket! I cannot say using this app has been a happy time.
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What’s new

- Performance improvements and bug fixes
- Lower payout costs for paypal

App support

Phone number
+31888283733
About the developer
VATfree NL B.V.
jaco@vatfree.com
Damrak 373 1012 ZJ Amsterdam Netherlands
+27 82 560 9037

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