The app is always on. I have it installed in a 1999 Expedition. It does not need to be on when I'm driving my 2016 BMW with its own diagnostic/ roadside assistance features. Edit 5/20. I have opened the app in the "app manager" in settings and I have turned "off" the cell phone. I did not get my "driving score" while driving in my BMW. I will see how the app works while driving the Expedition when I drive it to work next time. Work is 135 miles away-should be a good test.
I think this is a great tool to have, I especially like the hands free mode for calls. The only thing I don't like is that there is no way to differentiate between drivers. My husband and I both drive this vehicle and we both wish there was a way to track both drivers for the safety score, instead of combining all the driving into one.
My app on phone won't work now... takes forever to locate vehicle and now it last 2 days won't show me the driving history. I have called and got no help they just said to delete app and download again. Now won't even let me log on just shows pictures on blue screen can't get onto it. It sucks and I'm to the point I won't pay for a device or service that won't work!
New update is horrible. It takes so long to track the vehicle, if it even does track it. I am about to cancel my whole HUM service. I need a replacement, went to Verizon and they said they can't help me because they are not "HUM". What a joke. Maybe in a few years this will be better. But for now, everything about this has been worthless, mostly this new app update.
New version of the app is very slow, tracks my phone and gives me score even when I am not driving, I had to disable the use of my location by the app. Also the driving score does not work wirh the OBD only with the phone. Finally in the new app the zoom available is far less accurate than the previous version.
I just want to say that the only thing that was wrong with the 2.0 is that it was taking so long for the location to update. EVERYTHING else was wonderful, we could scan in so close that we could pinpoint the exact spot and the clarity still remained spot on. Now, with the newest update you can scan in close once again but everything is distorted and we still have that huge car that is very annoying. Just go back to the 2.0 and just add real time tracking and we will be good.
We’re listening and making changes to the app to improve your experience!
· Have some thoughts or ideas to share? Send us feedback directly from the app!
· Easily turn Safety Score off and on
· Improved zoom functionality in Vehicle Location
· Get Recall Alerts for your car to stay in-the-know
· We’ve removed some steps to make it simpler to register your mobile device
· Take a tour of your Hum features in the Help & Support section
· See your speed and the posted speed limit* in Navigation
Driver Feedback™ scores your driving, giving tips to help you drive even better.
Drivewise® mobile by Allstate rewards you for the safe driving you do every day!