My Viasat

3.4
3.29K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Viasat Internet app is an easy, fast way to manage your account needs. Pay your bill, check your data usage, troubleshoot common issues and more – all without having to pick up the phone.

Pay your bill: Easily make a one-time payment or update your payment method.

Check your data: See how much data you have used during the current billing cycle.

Get help: Access easy-to-use troubleshooting tools for common issues. Need more assistance? Chat with an agent.

View your plan: Review plan features and manage add-ons like EasyCare.

Change your plan: Explore available plans and change or upgrade your current service.
Updated on
Oct 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
3.21K reviews
Brook Ervin
June 12, 2024
So far, not great. I just downloaded the app because the website isn't working, and it looks exactly the same. It's the same screen that just sits and pretends to load your info but never actually does. I can't change, view, or update anything, and talking to someone on the phone is a joke. It will just hang up on you if you keep trying. Blurry picture quality and slow speeds. Can't wait to switch providers.
15 people found this review helpful
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Harmony J
April 28, 2022
The app is broken. No matter the updates that are put out, the app won't load most of the time. I'm constantly having to restart it. When I look at other plan or payment options, the app closes. My bill went up unexpectedly and there is nothing on my statement showing why. I tried to use the links in app and they go nowhere. I'm so done with this provider. Being stuck in this contract is like a hostage situation. I can't wait to get a new internet provider.
47 people found this review helpful
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Viasat, Inc.
May 20, 2022
Hi Harmony J, we're sorry to hear that you're not having a great experience with our app. We're always trying to improve, and would love to connect with you to get more details. Please shoot us an email at viasatlistens@viasat.com, including information we can use to look up your account (Name, Phone Number, Account #) and a brief description.
Susanna Gross
December 3, 2020
This is a mostly broken app that can occasionally be useful. The first two times I ran it it merely vectored me to the website, and suggested I install it. The third time it asked me to approve terms of use. It showed me the WiFi tab at the bottom and I was able to see a few percentage use figures for connected devices, then it crashed, I got a white and totally unresponsive screen. I'm running Android 9 on a Moto G7 Power. I killed the zombie with the task switcher. The fourth time, crash
43 people found this review helpful
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Viasat, Inc.
December 3, 2020
Thank you for bringing this to our attention. Your feedback has been forwarded to the developers to look into this further.

What's new

Bug fixes, performance, and stability improvements