ViCare

Viessmann Climate Solutions SE

In-app purchases

About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.

Ratings and reviews

Update: The problem has not been fixed yet. Then, all of a sudden came "maintenance notification with no reason and I had to go through registration again and with the correct data (qr code) it was not working at all. I had to delete all the data until it worked. The emails won't be answered,although they say,"we get back to you as soon as possible. Recently, I'm obliged to register with email, and to my wondering comes the "something went wrong, please try again." Really disappointing

The control and info you can get from your boiler via the app is very good. However, you can only install the thermostat control via the installer level app, not customer level. That means you need your Viessman installer to set it up. That needs to be changed! TBH, you will probably never touch the thermostat control one the app is running. Setting up with the boiler was OK, but there were a few chopping and changing between screens to set up the WiFi but nothing difficult.

I have vitocal 222-S. Today I realised that in the app I CAN'T set different phases for DHW for a day. The same option is possible on pump directly but what's even more funny (or pathetic?) the changes later are not reflected in the app... Ideally, it should be also possible to set a different mode (comfort / eco) per phase but it's not possible to select mode per phase...

What's new

- NEW for ViCare+: Trial Communication
- NEW for ViCare+: Savings overview - detailed hot water savings card
- NEW for Ventilation: Show temperature and humidity of internal sensors
- NEW for Energy Management: Animated house with energy flows on main Dashboard
- NEW for Single Room Control: Improved manual for easy battery replacement in ViCare components
- NEW for ViCare: Better information about maintenance and technical issues