ViCare

3.8
54.4K reviews
500K+
Downloads
Content rating
Everyone
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About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

____________

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
Updated on
Jan 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
51.6K reviews
A Google user
February 13, 2019
Just installed the vitoconnect 100. Crazy setup for sure. Setup and app setup needs work to simplify. I have a good understanding of networking, so that made it a bit easier. The App , well useless i think. Very limited information. Lacks email, text, or push notifications for boiler errors etc.. Honesty i am scratching my head in disbelief. Since installed my vitocrossal 300 CUA, and programmed it , i know Viessman had a smart engineers. They need to talk to each other.
2 people found this review helpful
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Viessmann Climate Solutions SE
September 26, 2019
Hello Mike, since your last feedback we have done some updates of ViCare and done a lot regarding functions and data. The stability has also been optimized - we assume that the control of your Viessmann heating system now works perfectly?! We are looking forward to your feedback! #WeCare
Anne Ticehurst
January 10, 2024
While the team are good at owning errors, and communicate well on the user forums, it's too common an occurrence for there to be errors following updates. Also there's a lot of planned downtime compared to other smart controls in our house (in fact, it's the only smart control that ever has planned downtime). More planning needs to go into making sure end users can control their heating systems 24/7 without interruptions and errors
7 people found this review helpful
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Viessmann Climate Solutions SE
January 10, 2024
Hey Anne Ticehurst. many thanks for the constructive feedback! The problem has been found and fixed. Let us know if everything works as it should. We will appreciate an update to your rating. #WeCare
Anamaria Martinez
January 11, 2024
After posting the review below VICare answered and fixed the problem with the update. Excellent customer service! Thank you. This usually works well but the latest update has disconnected the communications module and it won't reconnect despite many attempts to reconfigure according to the instructions.
Did you find this helpful?
Viessmann Climate Solutions SE
January 10, 2024
Hey Anamaria Martinez, many thanks for the constructive feedback! The problem has been found and fixed. Let us know if everything works as it should. We will appreciate an update to your rating. #WeCare

What's new

- NEW for ViCare+: See the configuration status and availability of Savings Assistant features
- NEW for ViCare+: Design improvements in the ViCare+ tab
- NEW for ventilation: Filter change notification 14 days before filter expires
- NEW for single room control: Define a custom name for Zigbee components
- NEW for single room control: Floor heating thermostat commissioning