ViCare

In-app purchases
4.2
29.5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

____________

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
Updated on
Aug 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
4.2
29.5K reviews
Jaroslaw Zakrzewski
July 28, 2022
I have a problem with hot water mode. There is no possibility to add a second time slot in the app - I can do it only on device (gas furnance). I've heard that it's impossible on my device (100-W B1HF-32), but it's possible - I did it but I don't see it in the app...
Did you find this helpful?
Viessmann
July 28, 2022
We would like to take a closer look, analyze it and find a solution for you! Please send us an email with a short description or photos / screenshots and the serial number of communication module to customer-care+JaroslawZakrzewski@viessmann.com We apologize for any inconvenience, Jaroslaw Zakrzewski! #WeCare
Paul Jennings
July 28, 2022
Have just had a new Vitodens 100-W heat only boiler installed. Contrary to the documentation, an optional WIFI module is required to use the App. Our installation is set up with weather compensation and we expected to be able to control the boiler using the full features of the App demo. This turns out not to be true and only the target temperature can be modified using the App. The full control features of the App cannot be used due to limitations in design of the boilers control board. Beware.
Did you find this helpful?
Viessmann
July 7, 2022
We would like to take a closer look, analyze it and find a solution for you! Please send us an email with a short description or photos / screenshots and the serial number of communication module to customer-care+PaulJennings@viessmann.com We apologize for any inconvenience, Paul! #WeCare
Ven Varb
July 1, 2022
It was just updated to ViCare App Version 3.14.0 on Vitodens 100-W B1KF-32 and the result is that is stopping to show the only hot water active on status! As a result it works but shows as off. Please fix this issue! Ok, mail is already sent! Thanks for the fast reply! The issue is solved! Thank you Viessmann team!
Did you find this helpful?
Viessmann
June 30, 2022
We apologize for the inconvenience, Ven Varb. Can you please send us an email to customer-care+VenVarb3006@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare

What's new

- NEW for Vitoair FS ventilation systems: View date of last and next service
- NEW for heat pumps of the latest generation: Set the operating mode of the buffer tank
- NEW tiles to see even faster the status of the burner as well as the status of the compressor
- Bug fixes and performance improvements